my question is:
Is there any plan that is even cheaper than the normal basic plan of 2000 tb? It happens that I want to have more storage space, but the cheapest plan is still quite expensive.
Is there an alternative storage plan, which is cheaper?
Hello, there is not any smaller plan than 1TB (1000 GB). You can only buy 1TB plan or others - like 2 TB, 3 TB or infinitive. Please remember that you can alwayes extend your free space by referral links or others special tasks.
Hi @wdshieh, if your account is eligible, you could upgrade to the Dropbox Basic Extra plan, which offers all the existing features on Basic, but with 50 GB of quota.
Same.. I have used dropbox for 10 years, and right now I am looking to onedrive and google as I need more space.I need 100gb... not 2tb! And the 2tb isn't even shareable, for that you need the 2tb family pack, over 200Euro / year.. I would gladly pay 2$ for 100gb or 5$ for 500gb package instead of going to other services.Right Now I'm paing both Google and Microsoft to test them out. Still cheaper x)
Agree 100%. I am managing with 200 GB on Google as I have lots of images and videos besides documents.
I am tired of Dropbox's frequent reminders and aggressive sales pitch for 2/5 TB. My request for 500 GB seems to be falling on deaf ears.
If they want to stick to their 2/5TB upgrade offers then I will delete all my stuff and unsubscribe at the earliest.
What is also most annoying is that they think their Chatbot can handle all the queries a customer may have. They just don't have a human interface to respond to customer queries. I wish I could ask their Chatbot to provide me the storage space and I pay the Chatbot instead of Dropbox. 😡
Ok one other question. If I upgrade to plus and then downgrade to basic do I keep my additional earned storage. I have 10GB now and do not want to lose it.
Thanks
Hey @rperry337!
If you downgrade your account, you won't lose the extra space you've acquired through referrals, but your current space per referral is 1G, whereas with Dropbox Basic you get 500MB per referral.
See more info about this here.
I hope this helps.
@Hannah wrote: ... but your current space per referral is 1G, whereas with Dropbox Basic you get 500MB per referral.
... but your current space per referral is 1G, whereas with Dropbox Basic you get 500MB per referral.
Just to clarify that a bit for you, @rperry337, when you upgrade to a paid account your referral bonus doubles from 500MB each to 1GB each. If you later downgrade back to the Basic plan, your referrals will again be halved back to 500MB each.
Thank you for the reply. I am still not sure I understand. If I upgrade from my basic plan to the plus and decide it is not for me. When I downgrade do I still keep the 10 GB of data my basic plan that I have now.
Robert
@rperry337 wrote: I am still not sure I understand. ... When I downgrade do I still keep the 10 GB of data my basic plan that I have now.
I am still not sure I understand. ... When I downgrade do I still keep the 10 GB of data my basic plan that I have now.
Yes.
What we're describing is that when you upgrade, the bonus space you've earned from referrals will also double. When you downgrade at a later date, that bonus space will revert back to what it was before the upgrade.
Gotcha sorry that was the part I was not understanding.
We are going to pay for a good service, but here even the cheapest plan is too expensive.
I only need 100GB max but I have been paying $12 per month for 2TB. Do you still not have anything between the free 2GB and the massive 2TB?
JoshyJosh wrote: I only need 100GB max but I have been paying $12 per month for 2TB. Do you still not have anything between the free 2GB and the massive 2TB?
No, there's no other plan that's smaller. They had the Basic+ plan for a while as a test, but that only had 25GB and wasn't widely available.
Thanks for your reply, Rich.
I wish there was a way I could reach them to highlight this glaring oversight — that there is no option between 2GB and 2TB . . .
Hi Josh, There are some offers like the HP promotion, where purchasing a new HP laptop gives you 100GB of Dropbox storage. However, this is only valid for 12 months and is not a permanent solution.
JoshyJosh wrote: I wish there was a way I could reach them to highlight this glaring oversight — that there is no option between 2GB and 2TB . . .
They've tried smaller plans many times over the years, with little success. And keep in mind that they've increased the space included in the Plus plan without increasing the price. Plus was originally 100GB, then 1TB, and then 2TB, and the price has remained $9.99/month (yearly).
Many people do not need 2TB of data. So $9.99 a month is waste of money. But $0.99 a month for 50-100GB would be great with a 4 device limit. And perhaps another tier of 500GB for $2.99/month with a 5 device limit.
Think about it.
Seriously. Think about it.
Hi @DeNice1, thanks for messaging the Community.
There are two other plans that are available in certain countries between Dropbox Basic and Plus.
You can read up more about them in this thread.
If you have any further queries, feel free to message back.
Right, but what about the US? Besides I think the tiers I'm referring to would be a better price/storage point/device limit.
Pas this on to management. You'd figure they would have thought of this already. They would probably get a lot more customers.
Management needs to rethink things.
Hey @DeNice1! Let me jump in here.
Your comments on our plans have been quite helpful, and I will do everything I can to ensure that your voice is heard.
I'll forward your feedback to the appropriate areas so we can continue to improve. 🤗
Sorry, but this sounds just like a totally generic reply (which is also copy-paste as I saw it elsewhere) which won't change anything at the end. Fact is, that Dropbox is too expensive and barely any private user needs 2TB, when other service providers, including Apple, offer much cheaper options like 50-200GB, which are FAR more reasonably balanced. Think about this: Till today you offer NO OPTION between the free plan (which, by the way, has laughably low storage with 2GB, while others like MEGA offer 20GB) and the first paid plan (which jumps to a crazy 2TB). So you can pick between 2GB and 2TB, nothing in between. Absolutely silly. I know this is intentional marketing, but you are missing a LOT of potential subscribers. Offering an additional 50-100GB option for 1-2$ wouldn't hurt your 2TB+ sales, but bring you new customers! But hey... if you don't want...
Rashy90 wrote: Dropbox is too expensive ... when other service providers, including Apple, offer much cheaper options like 50-200GB, which are FAR more reasonably balanced.
Dropbox is too expensive ... when other service providers, including Apple, offer much cheaper options like 50-200GB, which are FAR more reasonably balanced.
And nearly all the other major cloud storage providers subsidize their storage offerings through other products. Google has their ad business, Apple their hardware business, and Microsoft their software business. All of these are used to offset the costs of providing cloud storage, and they do this to get you into their ecosystem where you'll spend more money on their other offerings. Dropbox only has their storage business.
Rashy90 wrote: ... but you are missing a LOT of potential subscribers. Offering an additional 50-100GB option for 1-2$ wouldn't hurt your 2TB+ sales ...
... but you are missing a LOT of potential subscribers. Offering an additional 50-100GB option for 1-2$ wouldn't hurt your 2TB+ sales ...
Dropbox has tried this several times in the past and it has hurt sales. Every once in a while they come up with a new lower-cost plan and try it again, but it rarely lasts. And as Jay mentioned above, there are two such plans available right now depending on your location.
Rashy90 wrote: Offering an additional 50-100GB option for 1-2$ wouldn't hurt your 2TB+ sales, but bring you new customers!
Offering an additional 50-100GB option for 1-2$ wouldn't hurt your 2TB+ sales, but bring you new customers!
It does and it has.
As Dropbox has repeatedly said they are not a storage solution (like iCloud or OneDrive). They are a complete solution online with way more functionality.
Well then, I barely see this "complete solution" or "way more functionality" at all.
And if it "hurts" their model that hard, to have fall back to such a customer-unfriendly price tiering, well, just one more reason to stick with my alternatives. I had hoped for some change, but if there is no will, fair enough.
And indded, there are some special functions for business owners and stuff. Cool. >80% of people couldn't care less. You can defend it of course, but this doesn't change the fact that many people are unhappy and will certainly NOT upgrade to the expensive and overkill 2TB solution. The gap between 2GB and 2TB is way too big, no other cloud hoster comes even close.
Believe me - I'd love a smaller plan, but, I also use some of the other things.
However, Dropbox as a company need to remain profitable to stay in business. If they dont they wont - and cutting income has been shown that it wont increase profits or revenue.
This is according to my request to the Dropbox support team. The scenario is that the most basic subscription plan for storage is 2TB. I've been subscribed to this plan for almost 5 years, and my usage is only 1 % of 2TB (28GB). Only now I have come to my senses that it is such a huge waste of my money, to pay for the unused storage. Dropbox said they do not have smaller storage available that is like 1TB or even 500GB. I wish these options to be made available in the future:
An option for users to downgrade their storage, like my case to a smaller storage space.
Also option for a lesser storage subscription, for example, 1TB and 500GB.
Thanks.
Hi @jafnisa, thanks for messaging today.
We appreciate your feedback regarding our available Dropbox subscriptions. Currently, there are two plans that are available, depending on your region, which offer a smaller amount of quota.
You can read up more about them in this post.
We take all comments into consideration when improving the Dropbox plans and services.
