Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
Running out of space on your Dropbox account but don’t want to move to a different plan? Good news! Eligible Dropbox customers can now purchase additional 1TB storage add ons, making it even easier to get the extra space you need 🧑‍💻. New: Purchase 1TB Storage Add Ons Whether you’ve filled your account with photos, videos,…
I did all the setting up from the new ASUS computer promotion for the free 500Gb of space for 6 months. I clicked the 500 free space that was installed on my new ASUS and followed all the steps from my new ASAUS computer that only received 2GB of space for my new Dropbox account. I would like to speak with someone about…
I have 7.7GB of 22.5GB used in dropbox but dropbox says I have used 21.78GB, why?
Typically I have not used the SYNC feature. My system drive space is limited. I now have purchased an 8 TB drive and would like to SYNC my 2TB DropBox account (files) with my external drive.
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
my question is: Is there any plan that is even cheaper than the normal basic plan of 2000 tb? It happens that I want to have more storage space, but the cheapest plan is still quite expensive. Is there an alternative storage plan, which is cheaper?
I am the tech lead for my church and I have people who take photos of services and events. I wanted to use Dropbox as a place where they could upload their photos and the Pastor and I could get them to use for our website and other multi-media uses. I personally upgraded to a 3TB plan so that I would have plenty of space…
In addition to syncing many files with my Mac, I need to offload at least 100GB of large projects so I can make more space on my hard drive. I know a tag "online only" allegedly exists to allow you to do this in DropBox but I have never seen it, no matter how much I right click, neither using the DropBox desktop app or the…
Hi, I am hoping someone from the Dropbox team can assist me with this super urgent problem In march this year my files including super important family photos were deleted from my account. I did receive notification emails , but it got lost within a lot of other emails and I never saw them. I only discovered today that…
Hi, I need some help. I haven't used Dropbox in a while, and I received a notice indicating that I need more storage on my free plan. It seems that Dropbox has deleted some files, including my wedding photos, which are very sentimental to me. :( If I upgrade to a paid plan, will I be able to restore the lost files? I'm…
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
Find out all about the Dropbox Community.