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Running out of space on your Dropbox account but don’t want to move to a different plan? Good news! Eligible Dropbox customers can now purchase additional 1TB storage add ons, making it even easier to get the extra space you need 🧑‍💻. New: Purchase 1TB Storage Add Ons Whether you’ve filled your account with photos, videos,…
Hello Dropbox Team,I recently sent out referral invitation links to two separate friends/colleagues. They both registered their brand-new accounts from their own separate households, completely different internet connections, and unique hardware devices that have never run Dropbox before.Despite following all guidelines…
I recently reduced to a free account and deleted a few hundred GB of files. On my MacBookPro (M1, OS26.6.2) I cannot fully clear the delted files, almost 20GB remain after a week and multiple attempts to delete them. A few files have been listed as not being able to be cleared (perhaps from shared folders) but thousands of…
I have deleted all my photos from Dropbox now and it's still saying I am out of storage space. Any ideas why? Thanks.
I freelance and have multiple clients with their own Dropbox accounts. After using Dropbox since 2014 I can quite honestly say the worst feature of Dropbox is that Shared Storage counts towards my limits: https://help.dropbox.com/storage-space/storage-space A few times, clients share their folders with me so I can pull…
Hi, hoping someone can help or point me in the right direction. I'm on Dropbox Basic (4.75 GB limit including referral bonuses). I recently cancelled a paid plan and deleted files to get back under the limit, but around 60+ GB that landed in Deleted files pushed me back over the threshold. I then permanently deleted…
MacBook Pro M1 Max, macOS 26.6.2 (25G83), Dropbox at ~/Library/CloudStorage/Dropbox. 2.58TB used of 3TB. Default sync state for new files is set to Online-only. I have had large folders set to online-only for months. Dropbox reports them as online-only, but the disk space is never released. Sync and Storage still shows…
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
the red rectangle represents the portion of the page that will scroll. It is not enough that i can properly view my files also, I've never had more than the basic free account, so the deletion threat is over .01GB
Dear Dropbox, I have got my notice on 30th may 2026 that 40GB or more of precious family pictures has been removed. I surpassed the 30 day Window on 30 june. Just spotted it way to late. :( Is it possible to get the 3TB package with a 180 days window to the past now, so I can still get my items back? There is nothing in my…
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