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Why am I getting multiple emails about deleting content in my account?
Why is Dropbox sending me multiple emails about deleting content on my account? They contain deadlines for deletion of my content, without specifying which content, how much storage I am allotted on my account or how much I am over my allotment. This week after several weeks of the warning emails, the email I got said…
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Dropbox is using 605 GB of disc space in (user)/Library/Cloud Storage/Dropbox
My M2 MacBk Air, running Sequoia 15.7.7 had been running around 700 GB disc usage on its 1 TB HD. Recently is suddenly started giving me "Disc almost full" warnings. It's at 895 GB of 995 available and my "System Data" is a colossal 675 GB! (should be around 50 GB normally). After some hard searching, I found at:…
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I'm getting emails about my Dropbox account being over-quota, but I pay for Plus.
Paying for PLUS Plan which is 2,000GB, keep getting emails that I'm over my 2GB BASIC plan and they're going to delete my stuff. How do I get ahold of a PERSON at Dropbox?
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I was locked out of my Dropbox account due to lack of space.
I was locked out due to lack of space. I am unablwe to puirchase more space on that account which is now locked and forced to open a new account . How can I restore my old account and remove the new account
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How to see storage usage breakdown by folder on Dropbox.com?
Is there a way to see a breakdown of storage usage by folder on Dropbox.com? I have a 2TB plan and am using just over 1TB, but I have no easy way to identify what's consuming the most space. I'm looking for something equivalent to DaisyDisk or Finder's Get Info — ideally a view that shows folder sizes across my entire…
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20GB of content were made online-only, and I have no access to them without my consent.
Enough is enough. After 10+ same accidents. This happened again - last nail to the Dropbox coffin. I'm the customer since 2011, paid 15 years of subscription and they refuse to fix the essential problem. I'm not risking this again, leaving to MEGA where this problem do not exist. No matter what settings you turn on or off.…
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We've deleted a large shared folder, but it's still taking up space from my Dropbox account.
I recently had large data (1.4TB much more than the limit for my account) stored in my Dropbox folder. This folder is created and the data were shared by my coauthor. Now, both of us don't see the shared folder because we decided to remove the folder to save storage charge. But I still see the warning sign saying I am…
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Can't see the 'online-only' option to free up hard drive space on my Mac Book
I'm trying to free up HD space on my MacBook, but the help instructions aren't helpful. In the Dropbox folder, right-clicking on any file or folder does NOT show the 'Make online-only' option. Clicking the Dropbox icon on the taskbar, then my initials in the bottom-left corner, does NOT show 'Manage hard drive space'. Can…
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I had 12GB and suddenly I'm down to 2GB. Where are my referrals?
I had enough space, but there were some issues with sync and deleting files, so I rewinded. A couple of days later i find my 12+ Gb are down to original 2gb. It is not an issue of a 12 or 24 month promotion expiring or cancelling products, they were 12 gb from ten years ago and now it does not sync
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'Manage Hard Drive Space' folder information not loading on the desktop app preferences
Dropbox Plan Business Standard Device 13th Gen Intel(R) Core(TM) i5-13400F (2.50 GHz) Operating System/Browser (if using the web) Windows 11 home Dropbox App Version (if using the app) 239.4.8301 Question or Issue When I go through to Sync and Storage and then Manage Hard Drive Space I get the screen appear but no matter…