All my files deleted, after updating my macOS

Question

Hi there,

I recently upgraded my Mac Operating system, and I have just seen that all my files in my dropbox account have been wiped. I have tried looking in the deleted files section on the browser app and nothing, I also checked and dropbox should have notified me if a large number of files were being deleted this has not happened. I last accessed my files around the end of November and my computer was updated in mid December.

I'm very concerned about this.

Hannah · Answer

Sorry to jump in here, @Leahmbiot.

Is it possible that you are now on the new Dropbox for macOS on File Provider, that moves your Dropbox folder to ~/Library/CloudStorage?

Perhaps that what happened.

Leahmbiot · Answer

Nothing in Spam, and nothing scrolling down...

Nancy · Answer

I’m happy to hear you were able to sort this out!

Did you also check the spam folder of your email address, and you couldn’t find any email about those mass deletions?

Also, did you scroll down a bit further on your Events page, and there’s nothing else mentioned?