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Can't open .msg files directly from Dropbox on iPhone.

Helen-chota

Has the Dropbox Tech Team made any progress on this facility since 2019?It would be a huge help to be able to open Dropbox on my iphone and ipad when I am travelling and do not have access to my laptop. I save a lot of emails (.msg) into Dropbox folders but cannot access them. In 4 years it would be good to think the Tech Team have produced a solution!

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Megan

Hi @Helen-chota, welcome to our Community!

Please keep in mind that Dropbox doesn't preview .MSG files. However, you should be able to download a viewer which will do it for you. Then you can export them and use the appropriate application that is capable of opening them.

I'll forward your feedback to the appropriate areas so we can continue to improve.

I hope this clarifies!

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Megan

Hi @Helen-chota, welcome to our Community!

I'll forward your feedback to the appropriate areas so we can continue to improve.

I hope this clarifies!

Helen-chota

Thanks for the quick reply. I have purchased via Apple the MSG Viewer and it works perfectly.

Megan

If you need anything else, let us know @Helen-chota! 😎