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Dropbox Community

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Recent Content

Dropbox prevents exporting Word documents as PDF and opening files after publishing on NAS
While the Dropbox app is running, when i saving a word document as a pdf in a folder on my NAS and select the "open file after publishing" option, the pdf file will not be saved successfully. If I don't select the "open file after publishing" option, the pdf file will be saved successfully. It only happens in the folder on…
PDF Files Turned into .INC files and are now inaccessible
All of the PDF files that I have saved have turned into .INC files. Opening them seems to indicate that they are encrypted now as they are just gibberish text files. My Norton Small Business Security is telling me that "We prevented your connection to previews.dropbox.com because is it a dangerous webpage. Threat category:…
Dropbox Paper isn't loading any images, why?
Hi I have a problem with the paper.dropbox.com my images are not appear:
Dropbox Paper - images don't load on the web
Similiar to 3 months ago I again have a dropbox paper file that doesn't show pictures that have been uploaded. When I click on the file I get an access denied notification. Very weird as I uploaded the pictures via copy pace. The same issue occured 4 months ago documented in the following community ticket. Dropbox Paper…
Compare Versions isn't available for PDF files
I’m currently evaluating Dropbox Replay for my team of Technical Writers and our Video Editor. We love the frame-accurate review for video, and we were excited that Replay also supports PDF. However, I noticed that the 'Compare Versions' feature doesn't seem to be available for PDF reviews. In our workflow, stakeholders…
"There was an error whilst opening this document" error when I try to open some of my files.
Windows 11 Surface Pro 7 Yesterday I created some PDF documents from some Grok/Mistral data from summarizing some Uni readings. Initially I was getting a fail when auto saving the output as PDF so I manually highlighted and saved as a PDF using the Print option. When I went to open these documents I kept getting a popup…
There are no thumbnails for my files on the Windows 11 desktop app.
The thumbnails for the dropbox folder on my Windows 11 are not showing up. This issue is making it difficult for me to work since I need the thumbnails to choose photos for my projects. In all the other files on my laptop the thumbnails are showing up no issues. I have reinstalled the Dropbox app on my computer along with…
My photos are all white and they're not showing thumbnails anymore.
I was uploading my photos this morning and all of my thousands of photos turned white with only a random one showing the actual thumbnail here and there all the way back to the beginning. I turned on offline download to see if that corrects the problem but it does not. Now my uploading of those is super slow. How can I…
MS Word track changes visible in uploaded files
I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track changes/markup view. When I permanently delete these files and try uploading them again, the markup view again appears. How do I…
When I select a PDF file in my Dropbox notifications (MAC) it opens twice on the web.
When i select a PDF file in my Dropbox notifications (MAC) it opens twice in my web browser... why?