Get answers to your questions, connect with other Dropbox Community members like you, and discover how to get the most from Dropbox.
Note: This is not about the preview pane that appears when you tap on a file name. It is, however, about the persistent empty preview pane that appears each time you launch the app, regardless of where you are in Dropbox, before you tap on anything. This has made using the app in vertical (portrait) challenging—read:…
Stacks of images of the files in my folders are clumsy and messy looking. It is not necessary for me to see a picture of what's in each of my folders — for me one of the reasons for something like Dropbox is to have a tidy desktop; stacks of images in a sort of collage format look like Dropbox wants to return to the days…
Hi, I’m opening a new thread because I believe the problem is now easier to describe after having gone through the troubleshooting on my side. I have an older Samsung TV, a Samsung UE46F8005, running a streaming app that loads an XML file from a public Dropbox folder. This setup has worked perfectly before. I have not…
I have spent literally dozens of hours trying to resolve this and reading existing posts on this to no avail. Sometime in the last few years, EVERY SINGLE dropbox file (in both my personal and business accounts for the organization I run) is blocked by Windows security. This means that EVERY time I open a…
Suddenly on my mac (running 15.7.4) and dropbox 264.4.3421, several folders are showing as packages in finder. I can access the contents by right clicking and "show package contents", but that's a clumsy workaround to do often. All of my files are set to offline accessible and it's showing no sync issues. I've only seen…
Using web browser, every time I click an image, a "similar images" window opens below the main image I selected with a scrolling bar of multiple images and it's super annoying. It clutters an already cluttered screen and makes the image I want to view smaller, so I'm constantly clicking the down arrow to minimize it. Is…
I just installed the newest version of Dropbox to my laptop to test if this works before buying 3TB and in synced (and locally saved) Dropbox folder the .clip files are missing thumbnail view. If I copy the same file to my desktop or any other folder outside of Dropbox, thumbnail shows correctly. If I copy it back to…
Previously, Dropbox allowed video preview even when an account exceeded its storage limit. I would like to request that this behavior be restored. Video preview is a basic viewing feature that lets users access content they have already uploaded. Disabling it does not increase the effectiveness of storage limits—it only…
I have edited MS word documents on my computer using Review/track changes. The files are saved with Review/Markup off. When I upload these files to a dropbox folder (shared), they display a track changes/markup view. When I permanently delete these files and try uploading them again, the markup view again appears. How do I…
I'm having an issue where an Excel file isn't displaying all characters when viewed within Dropbox. Certain letters and numbers (for example, "A" and "4") don't show up in the cell — the only way to see the full, correct content is to click the cell and check the formula/content field, which does show the right value. Some…
Do you have a question about Dropbox? Get answers here.
Learn more about Dropbox products with tips, tricks, and advice.
Explore the full potential of Dropbox with tips, tricks and discussions.
Have you got an idea for Dropbox? Share your idea here or vote on other ideas.
Find out all about the Dropbox Community.