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Dropbox Community

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Recent Content

The mobile app is crashing on my S25 Ultra Android.
Question or Issue Android app crashing on s25ultra. Phone sent a message saying this and to put it in deep sleep. The dropbox app has not been working well with word
Tell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…
The Dropbox app doesn't appear among the widgets on my Android device.
Device Xiaomi Operating System/Browser (if using the web) HyperOS 2.0 Question or Issue Hi everyone, I'd like to have a shortcut to a Dropbox specific folder on Android phone screen. But if I try to add a widget to the screen, the Dropbox app does not appear... The instruction found on this page do not work at all:…
Dropbox for iOS cannot be installed.
Application Affected dropbox for ios Device iphone 15 pro max Operating System/Browser (if using the web) ios 26.2、26.2.1、26.3 Dropbox App Version (if using the app) (for ios 460.2） Question or Issue Ios 26.2, 26.2.1, 26.3 cannot be installed. After clicking on the app store, turn around, and then return to get it. It…
The Dropbox mobile app is filling up my iPhone storage
I have had a Dropbox Plus account for several years. I have the latest version of the Dropbox app (460.2.2) installed on my iPhone with iOS 18.7.1. When I was unable to upgrade to the latest iOS version and when I could no longer backup my iPhone to iCloud, I found that copying photos and videos from my iPhone camera roll…
Dropbox Basic account is over quota and completely locked
Device Dell laptop Windows 10 Dropbox App Version (if using the app) n/a Question or Issue My Dropbox Basic account is over quota and completely locked. I cannot view or delete files via: - dropbox.com/home - /deleted_files - mobile app - desktop app I am not asking for more storage at the moment. I just need temporary…
Uploading selection of photos from Camera Roll to Camera Uploads folder via the iPhone?
How do I re-upload just one year of photos from iPhone to Dropbox with Camera Uploads? I tried selecting and sending but the file name is wrong - I want it to have the year-month-date the way it does with Camera Uploads. Then I put them in an album and tried "selecting where you’d like to upload from” but nothing. Paused…
I need to reset my Camera Uploads
Can someone from support please open a ticket so that the camera uploads on my account can be reset? Thank you.
Dropbox app on iOS 26.2.1 converts Camera Uploads photos from .jpg to .heic
Question or Issue Dropbox app on iOS 26.2.1 converts Camera Uploads photos from .jpg to .heic
I'm trying to add Dropbox as a location in Files app, but it says syncing is paused.
I cannot use dropbox as a location to select files from on iphone ios 26.2.1 I have restarted, installed everything over and over. Removed preview app, and nothing. Application Affected dropbox on iphone Device iphone 17 pro ios 26.2.1 Operating System/Browser (if using the web) files iphone app Dropbox App Version (if…