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Dropbox email saying my account will be closed due to inactvity

I have the free dropbox account. I received an email saying that my account will be closed on Thursday because I haven't used my account in over a year. This is crazy. I am in my account everyday, working with files. I stay signed into my account and do not sign out. I am signed in on 3 different devices. The email says I have been signed out on all devices in preparation for account closure. As far as I can tell, I am still signed in on all devices. The email says it could be contacting me regarding an unused account, but the email is correct for the account that I am using. Do I need to sign out of my account and back in for it to register that my account is active? Wouldn't adding , removing, and editing files show activity?

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Walter

Hey @DB_User31, sorry to jump in here, but I just wanted to mention that is definitely not coming from Dropbox since it's not from an
official domain of ours and you should avoid clicking on any links contained in the email.

You can see how to protect yourself again phishing
here and report this incident by forwarding the complete email to
abuse@dropbox.com

I hope this helps!

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Megan

Hey @DB_User31, let's look into this together!

Have you made sure that the email address you received this email from is the same one as the one tied to your Dropbox account?

It sounds as if you might have two accounts, so we might need to check and exclude that option first.

Feel free to check on your end and let me know.

DB_User31

As I said in my post, the email address that was referenced IS the email address on the account that I am using.

DB_User31

If it helps, here are photos of the email I received and the address that pops up when I hover over the link in the email. The "microransom.us" in the link address makes me think that this is not an actual Dropbox email, but a phishing email. It's very well done. The only red flag that I see is the sense of urgency. Sent on Tuesday, closing account on Thursday. I am concerned that whomever sent the email will be able to seize my Dropbox account, encrypt my files, and demand a ransom. What safety measures does Dropbox have to prevent this?

DB_User31

Dropbox Email 1.PNG Dropbox Email 2.PNG

Walter

DB_User31

Hi There!

Thank you. I shared the email with my tech department. The email actually came from them. It was a test to see if I could be tricked into clicking on an unsafe link in a phishing email. I did not click on the link, so I passed the test! Thanks for the help.

Walter

Oh, I see now - great catch @DB_User31

See you around the Community and take care!

DB_User31

Thanks, you too!