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Is there anyway to recover an account that has been deleted?
Hi, I have an old Dropbox Basic account that I haven’t been able to access for about 3 years. I still know the correct password. Two-factor authentication is enabled and the 6-digit code is sent to an old email address that I no longer have access to. I have no recovery phone number and no backup codes. I am not logged in…
Hello, this is urgent. I accidentally deleted my Dropbox Basic account linked to this email address. After that, I mistakenly created a new account with the same email. I need to recover my original account and files if it is still within the 30-day recovery period. Please prioritize this request and let me know what steps…
I need assistance changing the email address on my primary Dropbox account. My original Dropbox account uses ...@crownheights.co. I would like to change the email address on that account to ...@gmail.com. A separate Dropbox account was previously associated with ...@gmail.com. To free up that email address, I deleted the…
I had a Dropbox account under my old Gmail address. I started a new email address and tried to change the associated address under the account settings. That seemed to have worked but all of my old files from the Gmail account are now gone. I have no idea how to get back my old file… :(
I made a mistake and deleted my Dropbox account not realising that I must have set some critical folders to online-only years ago, and now they're gone. I don't recall setting them online-only but I think it's the only explanation. I did check that I had what I needed - the files looked fine in Explorer, but it seems that…
i see that my DB account is not active and I cannot get onto the account. Can I somehow retrieve any documents I had stored there or restart my account?
My credit card has been charged every month for 2 years for someone else's subscription that I don't have access to. Support has been useless in helping me as they just closed my ticket instead of responding. How can I get this account closed or my card removed from their account?
When adding a link outside of the network dropbox, such as a client website or a SharePoint page, it would be great if a renaming window could pop up immediately. As it is, the page just gets named 'SharePoint" which is likely always too general. Thank you, this would help me a lot, as our internal intranet is in…
I went to login to my Dropbox account and it kept getting "Signup Free". Tried a password reset and nothing happened. It appears Dropbox has decided to delete my entire account without any notice, no email, nothing. I have a security code login email from them on January 23rd. I have multiple clients that send shared…
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