-
Why was my Dropbox account deleted without any notification?
I went to login to my Dropbox account and it kept getting "Signup Free". Tried a password reset and nothing happened. It appears Dropbox has decided to delete my entire account without any notice, no email, nothing. I have a security code login email from them on January 23rd. I have multiple clients that send shared…
-
I cannot create a new Dropbox account with an older email address
Existing Dropbox account was under a work email; shifted this across to personal email (needed to secure content immediately), with a view of opening a second account under the work email at a later date. Am now at that later date, but Dropbox will not allow a new account using my name and work email, and defaults back to…
-
If I delete my Dropbox account will my synced files be deleted off my computer as well?
I have a Dropbox Basic plan on my Mac. Most of the files on my Mac are synced with Dropbox. If I delete my Dropbox account, I understand that I will lose my files on Dropbox. Will Dropbox also delete the same synced files on my Mac?
-
I was asked to enter a new password, but that created a new Dropbox account.
My password wasn't accepted when trying to access my account recently. Instead, I was asked to set a new password meeting DropBox's more stringent requirements. Well and good! Anyway, I did as asked but then found myself with a new account and all my files missing! Fortunately, I have back-ups; just as well, but I…
-
I can't access another Dropbox account, as 2FA is enabled and I don't have the code.
I have a terminated employee I can login to Dropbox account via their email and also change the password easy enough as I have emails rerouted to my email. However, I cannot access due to verification code going to their cell phone number with code. I cannot get this code to access this account. I am the owner of the…
-
Can't delete account because the option in Settings>General is not showing at the bottom
-
I deleted an old Dropbox account but I'm still getting emails about it
Device Surface Laptop Operating System/Browser (if using the web) Windows 11 Syncing Status "Up to date" Question or Issue I had two dropbox accounts, one for regular use which is used multiple times daily, one as a kind of addition for a special project. The latter was under a different email address on the Gmail…
-
I can't use my university email address to create a Dropbox account.
Recently, I need to use my university email to creat an account, but the system shows it is not allowed. So how can I solve this problem to get an account based on my Asu.edu Email?
-
I accidentally deleted my Dropbox account - can I recover it?
Hello, this is urgent. I accidentally deleted my Dropbox Basic account linked to this email address. After that, I mistakenly created a new account with the same email. I need to recover my original account and files if it is still within the 30-day recovery period. Please prioritize this request and let me know what steps…
-
Having trouble cancelling my trial and deleting my account
Help ! I have a problem to delete my account, when I try to delete it's show only 2 buttons which is "keep my account" and "Manage subscriptions" So, when I click on "Manage subscriptions" button, It'll redirect me to the Subscriptions Page and there's no Cancel trial button were found. Try to get back to delete my account…