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Your Dropbox Basic account makes it easy to organise files, manage folder and keep your digital life running smoothly. You’ve probably heard us mention it once or twice …and for good reason. In this post, I’ll walk you through how to get the most from Dropbox Basic and share simple solutions to some of the most common…
Subject: Totally locked out of account (2FA Loop) - Urgent help needed for Ticket #26765695 Hi everyone, I am writing to this community because I am currently caught in a classic 2FA catch-22 loop and completely locked out of my Dropbox account. I have an open support ticket (#26765695), but I really need an admin or a…
This is getting frustrating! I have 2 factor verification turned off, but it is still requiring a one-time code. What is happening here? I've seen many posts from users experiencing the same. I have not seen what the solution is.
I want to delete some files and folders from my dropbox, but there is no delete button showing. I looked at ownership permissions and they are owned by a separate dropbox account that I made, some years ago, when I was working for someone else. I know the log in and password for that account, but Dropbox wants to send a 6…
I enabled the passcode. My understanding was that Dropbox would protect my private files whenever I left the app and returned to it later. However, in recent viewed photos page, passcode is invalid. I used the adb and knew this page is GroupedPhotoPreviewActivity. I tested other pages, and found another page called…
Hello, I would like to log in to my Dropbox account using my work email, but I have forgotten my password. When I try to reset my password, I cannot access my work email account because I have also forgotten its password. I am unable to receive the verification code needed to reset my Dropbox password. Could you please…
How to recover a Dropbox account without email access It’s happened to everyone at some stage. You try to log in to an account you haven’t used in a while, and you can’t remember your password, so you click ‘reset my password’ and you go cold as you realize the reset email has been sent to an email account you haven’t used…
I'm posting from a different account because my paid account is the one I'm locked out of. I'm a paying Plus subscriber, locked out since February 25, 2026, when two-step verification was switched to an authenticator app that has never produced a working code. No backup codes, no backup phone, no signed-in device. I have…
I have two iPhones (12 & 16) and two MacBooks (M2 and M4). I was using Dropbox on everything but the iPhone 16. I was using Google apps or logins on all 4 devices. I was logged in through a VPN on one of the MacBooks. A short time ago I noticed that all my Google tabs in a particular browser were logged out. Then I noticed…
I can't unlock my account as I do not have access to the phone or recovery keys and require urgent assistance to resolving this issue
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