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for some reasons i havestopped using dropbox for a year now i need to regain access on my account but i can not access authenticator app generating 2fa codes for the account now is it possible to verificate from email instead of the 2fa code as i no longer have access to it and the account is important to me
Dear All/Team : my case is really disturbing, even I don't know how to start.. I'm having dropbox account, but i can't access it.. why ? bkz the 2fa is on my old number ( I lost my mobile, and I can't get the number back), and the disaster is the code i've been giving for the first time, saved on that phone,,, I till have…
When you "share a folder" all users of that folder can see all of the other users email addresses. This is privacy issue. If I give 500 people the ability to "view" but not "edit" the folder, I don't want all these people to see the other people's email addresses. There is no reason for them to see them. There is no…
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…
Device Surface Laptop Operating System/Browser (if using the web) Windows 11 Syncing Status "Up to date" Question or Issue I had two dropbox accounts, one for regular use which is used multiple times daily, one as a kind of addition for a special project. The latter was under a different email address on the Gmail…
Hello! I'm logging in using a different email because the one originally connected to Dropbox is "suspended" or "marked inactive". So I'm a freelancer, working with multiple clients. We share files via Dropbox. Now, I ended my contract with this client in January, and somehow she ended up suspending my entire account…
I have some large files (several GB each) that I would like to make available to customers to test my company's software. Due to the file sizes, upload/download times can be quite long, and I don't want to chew up my organization's storage space by uploading each file multiple times. So, I'd like to place the files in a…
Dropbox Plan Unsure Are you a Team Member or Admin? Admin Do you have access to the email linked to the account? Yes Question or Issue AT A CROSSROADS with Logging Into My Account. I have been a Dropbox accountholder for over a decade. I have never had an issue logging into my account up until now. I originally established…
Dropbox Plan Basic Are you a Team Member or Admin? No Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Yes Question or Issue For the first time since I bought my first PC in 1985 or so, I'm having to leave my computer with a tech support company, briefly,…
I have my Dropbox on my two devices. I realized that both devices are signed in under two emails. I was in contact with Dropbox and understood it was fixed but gather this is not the case. I iPad is under Shaw.ca but I have not had access to this account for 2 years. The only valid email address I have is [Removed as per…
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