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I can't unlock my account as I do not have access to the phone or recovery keys and require urgent assistance to resolving this issue
for some reasons i havestopped using dropbox for a year now i need to regain access on my account but i can not access authenticator app generating 2fa codes for the account now is it possible to verificate from email instead of the 2fa code as i no longer have access to it and the account is important to me
Lost access to 2FA with new computers and phones over the years so I cannot sign in and install dropbox on my new computer. You know what's frustrating? I have to sign into my dropbox account to post in this forum...but since I don't have accesss to 2FA...then the support bot can't help, nor can I get help anywhere. So…
Dear All/Team : my case is really disturbing, even I don't know how to start.. I'm having dropbox account, but i can't access it.. why ? bkz the 2fa is on my old number ( I lost my mobile, and I can't get the number back), and the disaster is the code i've been giving for the first time, saved on that phone,,, I till have…
Hello, I'm trying to login to my dropbox account, but it wants a one-time security code verification that I simply don't receive. I did check the junk/trash/whatever folder, but simply don't see any. Can you help me?
I could not find anything even remotely close to my situation anywhere on here. My father in law passed away, and we used his laptop and saved passwords to update the billing info for his account to my credit card so that we would not lose his files. He was a graphic designer, and for all we know he used it for business…
I am a longtime Dropbox user. I have had an basic level account for 10+ years. I rarely use it these days. It looks like I last used Dropbox in September 2024. Today, I received an email from Dropbox advising me to finish setting up my account. The message advised me to create my first folder. I have created many folders…
I have been seeing over the past couple of months that people are experiencing the same issue, however, mine seems to have an extra annoyance. Over the past 2 weeks, drop box has been logging me out. Which is fine (surface level) but when I go to log back in, it says my username and password is wrong. I have had to change…
I have been getting charged for a dropbox subscription for an email that no longer exsists. How can I cancel this subscription?
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