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The raw=1 parameter for shared links is not working again for my mp3 player. Can you help?

using raw=1 is no longer working with my dropbox mp3 links. it used to work but not anymore with my mp3 player. im frustrated because this seems to happen to me often. please tell me how i can get my mp3 dropbox link to work again with a mp3 player. i hate when this happens. thank you kindly, Hahmed44

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Lusil

Hi @hahmed44, thanks for checking in with us.

I'd be happy to help, I'll just need a bit more info to make sure I have a better understanding of what you're seeing. For example:

Do you get a specific error message? If so, could you send me a screenshot (without any personal info)?
Does this happen with any other file type?
Have you tried previewing the links from another browser? What about an incognito window?

Let me know of any updates - thanks!

hahmed44

Hi, Lusil. Thank you for your response and help. I use flash-mp3-player.net as my mini MP3 player for my tumblr blog. Changing the end of my MP3 Dropbox links from dl=0 to raw=1 used to make my Dropbox MP3 links work and play the song. Now it does not. I used Firefox and Opera and Explorer to see if that was the cause of my problem but it wasn’t. It made no difference. So now some of my blog has working MP3 players and most do not. It’s frustrating because this has happened to me before in the past and I had to redo every single song I have on my tumblr page. If you go to flash-mp3-player.net and change the ending of your MP3 Dropbox link to raw=1, the song will still not play. I tried it on every different player they offered to see if that also made a difference but it didn’t.
Thank you kindly for helping me, Lusil.
Cheers,
Hana
Hahmed44

Rich

Do the links work (with the ?raw=1) if you paste them into the address bar of your browser? Use an Incognito/Private window so you're not logged into your Dropbox account.

If the links work and you're able to either play the file in your browser or the browser tries to download it, then there's nothing wrong with the link. You'll need to contact the support team for the player and ask if URLs with parameters at the end are supported in the player.

hahmed44

hi lusil. i had responded a week ago to your suggestion and did not hear back from you. can you please let me know what i should do after my last response please. thank you kindly.

Cheers!

Hahmed44

Lusil

Thanks for nudging me back, @hahmed44.

Out of curiosity, when you mention that the links don't play, do any error messages come up or are the links constantly loading?

A screenshot (without any personal info) of what you see would also be very helpful.

Looking forward to hearing back from you!

hahmed44

hahmed44

this is the correct html using raw=1 that i used a long time ago. disregard the ones i sent previously. so sorry

it is the same link that i used now and nothing happens at all. no error message or anything. it is total silence.

hahmed44

here is my link & html that works to the old code but not my current link:

i cant see what's different or what im doing wrong and i cant send you the html's that i used (old and new) because dropbox keeps saying that i have errors and wont let me send it to you.

here is the recorder i use:

http://flash-mp3-player.net/players/maxi/generator/

here's the dropbox link: (old one that used to work)

https://www.dropbox.com/s/q9443injtzlowb5/Drake%20-%20Marvin%27s%20Room%20%28Instrumental%29%20-%20YouTube%20%5B720p%5D.mp3?raw=1

https://myblueballoons.tumblr.com/post/160930091695/come-real

with these as being my html to have a working html mp3 recorder playing a song (recorder wouldnt come up on your site. i dont know why):

if i use this dropbox link which should be the same as the top dropbox link by also using raw=1, it doesnt work:

https://www.dropbox.com/s/q9443injtzlowb5/Drake%20-%20Marvin%27s%20Room%20%28Instrumental%29%20-%20YouTube%20%5B720p%5D.mp3?raw=1

both using raw=1

i hope im explaining myself correctly

thank you so much for trying to help me

Cheers,

Hana

Lusil

Thanks for the additional info, Hana!

I moved your thread here, where some like-minded users may be able to give you some relevant suggestions on how to troubleshoot this.

In the meantime, if there's anything I can help with or you have any other questions, just give me a nudge. Thanks!

Greg-DB

@hahmed44 I just gave the code you shared in this comment a try in Chrome and it actually worked fine for me and played the audio. Likewise, I checked the Dropbox shared link itself and it also seems to be working. That being the case, it sounds like this may be an issue with your browser or media player, but unfortunately we can't offer help with those as they're not made by Dropbox.

I also tried loading the Tumblr page you linked to, and I noticed there were a number of errors and warnings in the JavaScript console, so I recommend investigating those.

hahmed44

greg,

thanks so much for your response and help with my problems with my mp3 dropbox links not working even when i use raw=1.

i will look into trying chrome instead of firefox but i wonder if others can or cannot hear my player if they arent using chrome like me.

i hope my player and dropbox links work. if not, i hope you dont mind if i continue picking your brain in the future.

thanks so much.

cheers!

hana

p.s.

as for the javascript problems---that's just over my head. i have no clue as to how to fix those javascript issues and really what youre talking about. does it have anything to do with my mp3 dropbox problems?

Greg-DB

@hahmed44 I did not investigate the errors in detail. You'll need to use the browser's developer tools to inspect and debug them. it's certainly possible they are related to the issue you're having with your player.

I didn't see anything broken on the Dropbox side, but let us know if you find an issue with Dropbox itself that we can help with.