I get an error whenever I try to invite a new member to my Dropbox team.

Question

When I try to invite a new member to team I get this message "Something went wrong on our end. Close and try again."  I have tried many times and get the same message.  I have made sure that I am listed as the Admin and the Dashboard says I have only used 2 of my 5 licenses.  Does anyone know what could be going on?  Thanks.

rcbamalaw · Answer

I had no other issues that I know of with Dropbox.  Here is the screenshot you requested.

Nancy · Answer

Thanks for the visual! May I ask for one more screenshot of the error that you’re getting?

Besides the issue you’re having while inviting a new member to your team, did you encounter any other issues on your Dropbox account today?

I’d like to gather as much info as possible and investigate this further.

rcbamalaw · Answer

Tried a different browser and got the same result. Here is the screenshot you asked for.