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When I try to invite a new member to team I get this message "Something went wrong on our end. Close and try again." I have tried many times and get the same message. I have made sure that I am listed as the Admin and the Dashboard says I have only used 2 of my 5 licenses. Does anyone know what could be going on? Thanks.
My organization is a new Business subscription user. I have started to send invitations to staff to access DropBox. They accept the invitation but they are not converted from "invited" to "active" status, even after 4 days. They are also not being asked to setup a password, etc. when they accept the invite. Is there…
Can anyone help me? I have had an existing dropbox account for years. I freelance for an external company who invited me to join their dropbox business account and somehow i have integrated my business dropbox account onto theirs. Obviously not a great situation to be in and I don't know how to undo it - it doesn't appear…
I have a personal plan, and accepted an invitation to collaborate as a Team on dropbox from a client. Automatically when accepted, all my dropbox folders are part of this client's plan, and my subscription has been cancelled and refunded. The dropbox on my computer has now my client's name. This is not what I intended, I…
It’s been a while since I logged in. Trying to find a certain file. I login with an .edu email address and I’m informed I can either keep that as is and let the University have access to my files and admin rights (work account), or I can change to a personal email/account. I enter my @gmail.com email but it says there’s…
I had my own Dropbox professional account. I was then added to another law firm's Dropbox account - a Standard account. I received my refund from Dropbox since I paid for the Standard account annually. I do work for this other law firm from time to time and need regular access to it. I now need to add an employee to my own…
I am a Basic plan member who was invited to be a part of a Family plan - I joined once but got a storage error. When removed and reinvited, whenever I click on the invite link, however, I get an error message saying "Out of storage - please upgrade to Dropbox Plus". This error appears to be happening to everyone who has…
Not able to join a team in which I’m invited. It says ‘there was a problem completing this request’. Any solution for this
Hi, With a dropbox business account, how can I add/invite a member to join the team and then assign the member toa different dropbox group and not the default one. Thanks, Thomas
Is there a way to not give people the option to join our team? Every time I send a file to someone outside of my dropbox team (which is almost daily) they must get some kind of additional email telling them they can request to join our team, because I usually get a follow up email with random people who got the file asking…
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