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Users don't appear as active members, after accepting my Dropbox team invites.
My organization is a new Business subscription user. I have started to send invitations to staff to access DropBox. They accept the invitation but they are not converted from "invited" to "active" status, even after 4 days. They are also not being asked to setup a password, etc. when they accept the invite. Is there…
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I joined a Business team, and now I can't access my own Dropbox account.
Can anyone help me? I have had an existing dropbox account for years. I freelance for an external company who invited me to join their dropbox business account and somehow i have integrated my business dropbox account onto theirs. Obviously not a great situation to be in and I don't know how to undo it - it doesn't appear…
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Edu account now designated as work
It’s been a while since I logged in. Trying to find a certain file. I login with an .edu email address and I’m informed I can either keep that as is and let the University have access to my files and admin rights (work account), or I can change to a personal email/account. I enter my @gmail.com email but it says there’s…
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Complicated Account Question
I had my own Dropbox professional account. I was then added to another law firm's Dropbox account - a Standard account. I received my refund from Dropbox since I paid for the Standard account annually. I do work for this other law firm from time to time and need regular access to it. I now need to add an employee to my own…
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Not able to join the team. ‘there was a problem completing this request’.
Not able to join a team in which I’m invited. It says ‘there was a problem completing this request’. Any solution for this
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Invite user to team and add them to another group
Hi, With a dropbox business account, how can I add/invite a member to join the team and then assign the member toa different dropbox group and not the default one. Thanks, Thomas
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Way to stop Dropbox disallow people from requesting to join our team?
Is there a way to not give people the option to join our team? Every time I send a file to someone outside of my dropbox team (which is almost daily) they must get some kind of additional email telling them they can request to join our team, because I usually get a follow up email with random people who got the file asking…
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Need to give permission to a new user but I only have edit ability.
I can edit files on our church Dropbox, but I can't add a new member. The Dropbox 'owner' has an account, but he passed away a year ago. I know his Dropbox account id and password but when I log in it sends an email with a login code to his .comcast email account. Nobody know the password for his email account.…
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Forced to use single sign-on with university email address
I have had a paid account with Dropbox now for years and recently after moving to a different university for graduate school, I changed the email address to the one I use at the new university. This worked fine for over a year, but now when I try to log in it tells me that I must use single sign-on and give the university…
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Cannot join a team
Hi all, I've started a new job, where they use Dropbox to store all the company's files and folders. I was instructed to create a new Dropbox using my new work email address, which I did, and told I would be invited to the team account. My manager has sent three invites for me to join the team, none of which have come…