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Hi, We run an internal tool for our company’s marketing team. Our creative team uploads assets (JPG/PNG/MP4/MOV, roughly 5–100 MB each) into a team folder in our Dropbox Business team. We operate within a single team and have no external tenants. Our service currently downloads each file via /2/files/download and then…
Reviving this closed ide which was very good!!! Two big suggestions, that are already commonplace out there with different online services: 1. Actually send invoices/receipts to the billing email address specified. I just found out from Support that invoices are only sent to the billing email address if the user is paying…
I recently upgraded my account to Standard. Since then, I there is a constant irritating pop-up from Dropbox which says "Can't sync Dropbox account". It says that some files are being used by other applications. But I've closed everything. Even rebooted - TWICE. It's still there! Won't go away. BTW, when I upgraded, there…
I'm currently on the standard classic plan which I see advertised at 7.99 per month. However, I am paying £518.40 per year which my account says is for 3 licences at £144 each +20% vat - which is far too expensive. Unfortunately, I have fallen for auto renewal and its usually past renewal by the time I get any sort of…
Hello, I am writing on behalf of our company in Malaysia. We currently maintain a Dropbox Business subscription and require the 2026 Certificate of Tax Residence (COR) / Fiscal Residency Certificate for Dropbox International Unlimited Company, Ireland. The Inland Revenue Board of Malaysia (LHDN) requires this official…
New to dash, however, I am a long time drop box user. I keep a business account and a personal account. Both connect seamlessly on my computer and phone. I recently installed dash to try and make use of AI tools and AI searching, particuarly for our vast repository of images. My pictures are stored in the camera uploads…
I'd like to request updating the Dropbox Sign window to include an option to edit the Subject of the signature request. Right now it automatically renames the subject with the filename you are going to save the signed copy as. I like to add "SIGNED-" in front of the filename being signed so I can quickly at glance verify…
I have a personal account and a team account. The team account is hosted on my Mac running macOS Tahoe. When I try to log in to my personal dropbox the team account opens. How can I open the personal account?
Hi there! I'm Angie, and I'm part of the Dropbox Customer Success team. I'll be spending more time here in the Dropbox Sign API community, and I wanted to take a moment to introduce myself. 🙋♀️ Whether you're integrating our Dropbox Sign API into your application, troubleshooting an issue, exploring new functionality, or…
Sorry if we missed you last week at our webinar! If you didn't get the chance to attend, we recently hosted an insights-packed webinar with Dropbox Champion Tyler Carey on how businesses working with long-standing systems and processes can modernize the way work gets done without creating unnecessary disruption for…
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