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I need to recover an old link that no longer works - how can I do that?

I want to recover a older link but when i open the link says: “This link doesn't work any more” Is very important to enter to that link because it has the recipes of my granfather that is no longer with us. Please help me

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Urgent: I want to recover a older link but when i open the link says: “This link doesn't work any more” Is very important to enter to that link because it has the recipes of my granfather that is no longer with us. Please help me

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Hannah

Welcome to our Community, @Luciacordeyro.

So sorry to hear about your grandfather.. Let's see what we can find.

I want to start by saying that, unfortunately, if a link was deleted, then it cannot be recovered.

However, do you know who originally created this link? Was it created by you, from your account or from your grandfather's account?

Do you know if the recipe files are still in the account the link was created from?

Let me know and we'll go from there.

Luciacordeyro

Hi Hanna! Thanks for the answer. I have the link and was originally send by my granfather. I think the file is still in his account.

Rich

Luciacordeyro wrote:
I have the link and was originally send by my granfather. I think the file is still in his account.

Unfortunately, the only person that could generate a new link for you would be the account owner. Does anyone still have access to your grandfather's Dropbox account? If not, it's just not possible to recover the link or file(s) that it linked to.