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Meet our Team!

Hi everyone, it’s Theresa here you may have seen me previously on the Community.

You may have noticed some users with the title ‘Dropbox Staff’ and wondered who they are and what they do.

I’d like to take a moment to introduce you to our Dropbox moderators - and hey they are real people (not bots … which is rare online these days 🤖) who help keep our community running smoothly.

You might have also come across some Super Users who are highly knowledgeable and active in the community. Want to learn more about them? Find out here.

I'll get the ball rolling...

I’m Theresa, one of the Dropbox Community Managers, and I’m based in Ireland. I really enjoy jumping into conversations here and getting to know all the brilliant people who make this space what it is.

My favourite Dropbox feature?

Definitely Selective Sync. It makes my work life a whole lot easier especially when it comes to archiving files. Outside of work, I’m a musician with a slightly out-of-control collection of sheet music (like thousands of files). Selective Sync lets me store everything and, of course, access it during a performance… without my iPad exploding!

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Amy

Hi everyone! I’m Amy, I‘ve been working on the Dropbox Community team for five years so you might be sick of me already, but I’m based in Ireland too.

My favourite Dropbox feature?

My favourite feature, as you may well know is Dropbox Paper and I'll give an honourable mention to Dropbox Dash too.

I love Dropbox Paper for a million reasons, but the quickest one to share is typing /date and hitting the spacebar generates the date in this format: April 14, 2025 - Impossible to miscommunicate with our American date format loving teammates.

I will be sharing more on why I love Dropbox Dash soon too, so keep your eyes peeled for that!

Emmet

Hi everyone! I’m Emmet, I’m a Community Project Manager, and I’m based in Ireland. I love hearing all of the ideas users share on the Community and passing them on to other teams in Dropbox. We can’t work on every idea, but we love to hear every single one.

My favourite Dropbox feature?

I love using Dropbox Paper in both my personal and professional life. In my work, it’s so easy to share notes, agendas and projects, allowing my co-workers to give input quickly and quickly making changes to documents (and seeing a quick version history to see any changes made if needed). It works great in my personal life too, as I use it for all my holiday planning and keeping all my plans in one place.

MOHSANALI5

Hey Theresa!

Love the intro—super cool to put a face to the name.

Excited to meet the rest of the crew of this community (https://www.dropboxforum.com/)

and check out those Super Users!

Neal

Hi gang! My name is Neal and I’m one of the Community Moderators on the Dropbox Forum. I take a lot of pride in making sure our customers receive the best experience on the community and investigating issues for our users.

My favourite Dropbox feature?

One of my favourite features of Dropbox is its integration with third-party apps, making it easy to connect with tools like Google Docs, Slack, and Zoom. I also love the smart file search, which helps me quickly find documents, even if I don’t remember the exact name or file type.

humarasheed

Hi everyone! I’m Huma. I’m the Business Systems Administrator on the Dropbox Community and Social Team. I am based in Ireland - where the grass is green, the tea is strong, and the squirrels are probably plotting something adorable. ☘️ 🐿️

One thing I love about the Community?

It’s packed with clever questions, helpful humans, and those “aha!” moments when someone cracks a tricky issue. It’s like a digital forest full of friendly squirrels, all helping each other find the best acorns. 🌰 💡

My favourite Dropbox feature?

Definitely Reclaim! It’s like a squirrel with a planner, always one step ahead, stashing time where you need it most. My favourite Reclaim feature is Smart Scheduling, which auto-magically finds space in my calendar for tasks, meetings, habits, and even breaks, without me lifting a finger.

Need time to go for a walk, focus on a big project, or just grab lunch away from your screen? Reclaim protects that time, and moves it around if something more urgent pops up.

I look forward to chatting with you all more, and I promise, I’m a hundred percent human! Unless, of course, squirrels have figured out how to use keyboards, then we might need to talk. 🐿️

Megan

Hi everyone!👋 I’m Megan, and I'm a Community Moderator here, and I’m based in Europe!

Whether I'm jumping in to help with a question, cheer on your ideas, or just keep things running smoothly behind the scenes - I'm here for it all.

When I'm not behind the scenes of the forum life, I'm usually wrangling my dog and my cat, 🐶😺 losing sleep over fantasy books *coughs*, or grabbing my 5th cup of coffee (my heart might give up at any point).

One thing I love about the Community?

I love the way we all show up for each other. There's something really special about a space where people support each other, share knowledge, and somehow manage to be smart and hilarious. There's a real pulse here, and I'm excited to help keep it beating.

My favourite Dropbox feature?

Tough one but I'd have to go with Dropbox Replay.

As someone that loves editing when they have some free time, it makes reviewing video and audio files ridiculously smooth. You can leave frame-accurate feedback, collaborate in real time, and keep everything organized in one place. It's a total game-changer for creative workflows.

Walter

Hi all 🤖 My name is Walter, and I'm a Community Moderator based in Europe 🌼

When I'm not assisting other Dropbox users, you can usually find me reading manga, watching anime, or playing video games 🎮

One thing I love about the Community?

What I truly appreciate about this Community is the remarkable way its members consistently go the extra mile, offering exceptional advice and support to one another with such innovative thinking.

My favourite Dropbox feature?

As for my favorite Dropbox feature, that's a tough one! It used to be a toss-up between Camera Uploads, Paper, and the reliable desktop app with its syncing. However, these days, I'd have to say Dropbox Dash is my top pick. Its universal search feature has been a real game-changer for finding files quickly.

Nancy

Hi all 😄 My name is Nancy, and I'm a Community Moderator based in Europe.

When I’m not around the Community, you’ll probably find me watching series or trying out new restaurants with friends (yeap, someone loves food a bit too much 😋).

One thing I love about the Community?

I think it’s fascinating how everyone can interact with other users on the forum and how accessible the Community is. Users are helping each other by sharing their own tips and tricks and experiences, which is what makes the forum so personalized to me.

My favourite Dropbox feature?

Hmm, I think my personal favorite Dropbox feature would have to be camera uploads. I love that I don’t have to think about manually uploading my photos to my account and Dropbox just takes care of that! Plus, I can then access them from all my devices, which I think is really cool. 😊

Jay

Hello all. 👋 I'm Jay, and I'm a Community Moderator based in Europe.

In my free time, I like playing PC games, writing and watching comedy on YouTube.

One thing I love about the Community?

When users come up with unique solutions to a fairly obscure issue, or when a new genuine idea is suggested for others to vote on.

My favourite Dropbox feature?

Lately, it's been Dropbox Sign, which has helped me with self-signing a lot of boring bureaucratic papers, which is much faster than taking photos of the signed document.

Dell_Dropbox

Hey folks, I’m Dell and I’m with the Dropbox moderation team. I’m a longtime Dropbox user and I know how important it is to keep track of important documents. I bring that attitude into this community every day to get people the resources and assistance they need.

One thing I love about the Community?

The Super Users, who are the lifeblood of every community. Making sure the will of the people are heard by providing valuable feedback.

My favourite Dropbox feature?

My favorite Dropbox feature is Selective Sync. I have tons of files from different projects and its generally madness trying to keep track of everything. Selective Sync takes a little bit of load off my shoulders by helping me categorize the things that matter most.

Sheena

Hi everyone! I’m Sheena, I’m a Social Media Manager and Community Developer, and I’m based in Ireland. My name may not pop up as much here on the community, but I’m always behind the scenes bashing bugs and solving problems 💻🔨

My favourite Dropbox feature?

I love Camera Uploads! With a young child at home, I don’t want to miss a single memory, so knowing that every video and photo I take is automatically uploaded and safely stored in Dropbox is so comforting 📸👶

Hannah

Hey everyone! I'm Hannah, and I'm a Community Moderator based in Europe, a full-time cat mom, foodie, movie lover and professional power-nap taker. 🐱👩‍🍳🛌

One thing I love about the Community?

Users helping each other would be my all-time favorite thing and also that feeling you get when you help solve someone's issue, is definitely right up there with it.

My favorite Dropbox feature?

I love making lists, whether that's to-do lists, or lists about what movies or TV shows to watch next, so Dropbox Paper is definitely my go-to for that. Camera Uploads is also an OG feature I love, especially with so many photos and videos of my cat on my phone, it's really useful! 😹