I deleted a file from Dropbox a year ago, but I couldn't find it in the desktop app or on the web. Please let me know how to recover that specific file. It's important to me.
Hey there @Syedibs - thanks for posting on our Community!
Deleted files are usually permanently deleted after a while, depending on your account's plan and version history.
Could you clarify what plan you're on at the moment, and if you've checked your deleted files page and the events page for those files?
Thanks!
Hi,
I am having Personal Use plan only. This file is so crusial to have it back. Please support me if there is an Archive data for the particular period to rewind.
@Syedibs wrote: I am having Personal Use plan only. This file is so crusial to have it back. Please support me if there is an Archive data for the particular period to rewind.
Unfortunately, if your recovery period has already passed, there's no way to recover the file. Once a file is permanently deleted, even Dropbox can't recover it.
Is there any way if I can pay for it and get the data. Hope it will be stored in somewhere in the Dropbox cloud location.
Hey @Syedibs, I'm afraid that if the file was deleted that long ago, it can't be restored, as it's also removed from our servers and upgrading can't really change things.
I'm sorry we can't help you out more with this.
