There really isn't a good "category" to post this under so i'm using this one.
Over the last several months. I received an email that there was a mass deletion. While at home, I saw this email last night about 9pm - yes it was a sleepless night since my laptop was at work in the office.
This has happened about 3 or 4 other times. I am 100% positive i did not delete the folders nor did the 3 other users. 100% POSITIVE.
Coincidently, it appeared to happen at the exact same time i closed down my laptop for the night. 6:14PM 2/28/24. My procedure is to Quit all apps, unmount the dropbox SSD Hardrive (i keep dropbox on an external SSD HD), then i closed my laptop for the night. Been doing it this way for years with normally no issues. I believe 3 of the times this happened it said it was me that deleted the folders. One instance it said it was one of our users. I believe the other times this happened it appeared to happened around the time i closed laptop for the night.
Thankfully - this morning i went to the deleted items folder (on dropbox) and was able to restore both folders. This worked for the other instances as well, when folders were mysteriously moved to deleted items folder on dropbox - i was able to restore.
Not sure what the heck is going on but it has to stop
Please if anybody has any suggestions let me know. This can't go on like this.
Dropbox what's going on??
thank you
dan t
Background: all our folders on dropbox are flagged as "offline" and shared to myself (admin) and 3 other users. All users use IMACs. We have the business plan, not sure what the plan is called but we pay about $288 per year/per user. My account is set up on TWO computers my laptop and on a IMAC OS Catalina 10.15.7