Hello,
I had maxed out my basic plan and hadn't really been using dropbox since. i went to reference something in there and everything but ONE photo had been deleted. Why did this happen?
Thanks!
to clarify, it has been at least a couple years since using my dropbox.
Hi @jdowns
Yes, Dropbox removes accounts that have not been logged in to in the past 12 months. So any files in that account would be removed after 12 months.
okay thank you, that's what i thought. is there any way of restoring that? but why would one photo be left in there??
No, there is no way to recover them.
You can see what has happened on the account at www.dropbox.com/events around activity like deletions etc. It will only show the most recent ones, however.
It says there is no activity to show.
@banko wrote:my Dropbox account got deactivated Almost 1,5/ 2 years ago ... u see any chance to get my account back?
No. Once an account has been deleted, there's no way to recover the account or the files that it contained.
@banko wrote:But they said its deactivated, isnt that sth else? Thanks for fast answer!
Deactivated nearly 2 years ago. Accounts are deleted after a year of no activity.
hello? 😞
