Child Item

Remove DB from work computer if laid off

Hello Forum,

Unfortunately I did not make it through the covid gauntlet. I was laid off and was not able to disconnect/remove my Dropbox account from my ex-work computer before leaving. I moved all of my files out of DB to my local home computer hard drive ASAP so no one at my old job can peruse, delete, etc. How can I be absolutely sure it's safe to use DB again? I noticed (at my work computer) that even if I logged out, I could still access files within windows file folder structure.

Thnx, Brent

Find more posts tagged with

Desktop

Delete

Restore

Insightful

Dislike

LOL

Accepted answers

Daphne

Thanks for getting back to me here @Brent Eynon!

I would indeed hope too that they would wipe the computer before passing the device into another user.

What I can suggest here to make sure that the files in your account can't be affected by this device would be to unlink the ex-work computer through your Security page online.

Once you've done this, you can also remove any older web sessions too (with the "X" to the right of the entry) and even change your password for good measure.

I hope this info helps!

All comments

Daphne

Hello @Brent Eynon, I'm sorry to hear about the situation.

Since you've removed the files that were in your Dropbox account, the next time that your work computer would come online and the desktop app launched, it would sync the deletion of these files on the computer.

However, if you've already unlinked that computer from your Dropbox account then there's not much I can suggest I'm afraid as the link has been disconnected and the Dropbox folder would remain on the computer.

Would you mind letting me know if you've already unlinked the device?

Keep me posted!

Brent Eynon

I haven't unlinked my ex-work computer (or wasn't given the opportunity to) - that's my concern. IT Dept from my ex-employer will probably wipe my ex-work computer, which they should. But... if they don't, any files in my Dropbox folder (still residing on that ex-work computer) may be comprimised. All of my files are safe for now though. I downloaded all of them to my personal hard-drive. My root question is: how to I continue to use Dropbox safely (not worrying about wht happens with my ex-work computer) so I can sync with my phone, iPad, web use on other computers, etc.? Thnx, Brent

Daphne

Thanks for getting back to me here @Brent Eynon!

I would indeed hope too that they would wipe the computer before passing the device into another user.

What I can suggest here to make sure that the files in your account can't be affected by this device would be to unlink the ex-work computer through your Security page online.

Once you've done this, you can also remove any older web sessions too (with the "X" to the right of the entry) and even change your password for good measure.

I hope this info helps!

Brent Eynon

Thank you Daphne - that makes total sense... just didn't quite know (remember) how to navigate to that spot under Security Settings. I had already changed my password as well.

Daphne

I'm glad to hear that helped @Brent Eynon!

If there's anything else that I can help with, please don't hesitate to give me a nudge here.

Wishing you a great rest of your week!