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Is it possible to recover permanently deleted files?

Someone got an access to my account and deleted some of my files 3 months ago. I tried recovering it now, but it still wont after purchasing the Dropbox Professional Trial with that said that it can recover up to 120 days. 😞 Can I still retrieve them?

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Accepted answers

Elixir

Hey @rcpluse, I am afraid that you cannot recover those files via Dropbox anymore. If you were a Dropbox Basic user when the deletion happened, those deleted files would be kept for 30 days. After 30 days those files would have been removed permanently from the Dropbox server. Now subscribing to Dropbox Pro cannot recover them. Dropbox Pro subscription is not retroactive, meaning it is not applicable to past events, it will keep 120 days history from now on.

Mark

The only thing I can suggest is looking to see if they are available on any other device still, or, if they were a part of a shared folder can you get somebody else to send you them back.

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babureddy79

Actually i uploaded one pic and with in two hours i deleted it permanently from dropbox.. but still i t is available in dropbox servers , will they give my files which is indecent to any sites , iam fearing please help me soon

Mark

If you permanently deleted it then its deleted and will no longer be useable.
Also, unless you explicitly shared it Dropbox will not send it anywhere - or for that matter even know what the image is about.

babureddy79

Permanently deleted photos will be available in dropbox server are not tell me please ,

If available how many days it will be in dropbox server eventhough i permanently deleted

Rich

Permanently deleted files are deleted, permanently. They cannot be recovered.

babureddy79

My question is that , permanently deleted file in dropbox , will dropbox server has its backup are not say me ...
If they keep my files after I permanently deleted, how many days it will be in Dropbox server

babureddy79

After I permanently deleted my file in my Dropbox account , how many days dropbox will keep by files in their servers..

Please help me my files are available with dropbox server are not , after I permanently deleted

Mark

There not.

They are gone.

You permanently deleted it.

There is now no copy of it.

Walter

Hey @babureddy79 , thanks for reaching out about this.

You stated that you have already permanently deleted these files and please feel free to correct me if I'm wrong but when this type of deletion occurs, the files and their backups (no matter what version history your account is entitled to) are immediately removed from Dropbox's servers. Note that this can only be done via the web interface on Dropbox.com.

I hope this helps and I remain at your disposal should you have any other questions!

babureddy79

Are you sure when I permanently deleted any file ,it won't be look even in dropbox server correct

Mark

Yes.

babureddy79

Is dropbox company can share my files to other sites are not ....

Is our files or Folders in dropbox are fully secured are not ... Is it private and confidential...
Please give me clarity on this

babureddy79

Permanently deleted files or Folders in my account... will be available in dropbox servers are not explain me ...

If available in their servers how many days it will be ...Say me fast

Mark

As has been said repeatedly once you permanently delete a file its deleted. It cannot be recovered and no, Dropbox, will not put it anywhere else.

That file is instantly removed. That file is NOT recoverable.

https://help.dropbox.com/security/file-access

babureddy79

Sir any one help me iam getting tension, if I keep any pornography photos in my Dropbox account , will dropbox share it to any pornsites , help me soon ,

If I permanently delete that type of photos in my account , is it will be in Dropbox company server are not tell me please

Mark

@babureddy79

Your questions have been answered multiple times.

@babureddy79 wrote:
Sir any one help me iam getting tension, if I keep any pornography photos in my Dropbox account , will dropbox share it to any pornsites , help me soon ,

No they wont.

@babureddy79 wrote:
If I permanently delete that type of photos in my account , is it will be in Dropbox company server are not tell me please

They are not on the servers.

As this has been answered, repeatedly, I'm closing this thread.

Elixir

Mark

The only thing I can suggest is looking to see if they are available on any other device still, or, if they were a part of a shared folder can you get somebody else to send you them back.

ede19

I just found a solution. I panicked as I had "permanently deleted" a Dropbox folder with some important files and I am a Personal Dropbox subscriber.

I went to the Dropbox Cache folder on my hard drive, found the files, copied them to my hard drive. Was able to open them w/o problem. Renamed them and are now functioning as normal.

anishasukram

I have just deleted a folde from my account. From the message below, files are kept on the dropbox server for 30 daysfor basic members. Is there a possibility of recovering the folder from the server?

Thanks.

Hasanmustafa12345

So a few days ago by accident I ended up deleting & permanently deleting a file will I be able to get them back

Rich

@Hasanmustafa12345 wrote:
So a few days ago by accident I ended up deleting & permanently deleting a file will I be able to get them back

If you've permanently deleted them, then no, there's no way to recover them.

BhawnaThakur

I want to recover permanent deleted files. Actually first time i was using and i lost my all the data. Even my salary slips also i lost that i really need. Any suggestion.

Lusil

Hi there @BhawnaThakur, thanks for nudging us on the Dropbox Community. I moved your post here where other users have expressed similar concerns.

In general, once a folder or file has been permanently deleted, it can no longer be recovered or restored. Nonetheless, you can have a look around the thread when you get the chance for some additional info.

Also, @anishasukram, I wanted to mention that if you've deleted a folder and you'd like to restore it within your recovery window, you can do so by following these steps.

Let us know if you have any other questions - cheers!

adambtolbert

Hi @Hasanmustafa12345 , I have given the answer to the same question on another post you can read the answer over there and probably it may help you. Thanks Reference: https://www.dropboxforum.com/t5/Dropbox-files-folders/Is-there-a-way-to-restore-permanently-deleted-files/td-p/412458

Raihan Hossen

how to recover my permanent delete files :

i want my all delete file,but how do that ..? please help me someone please

Lusil

Hey @Raihan Hossen, thanks for checking in with us.

I moved your post here, where other users have asked this.

Have a look around at what is mentioned, and let us know if you have any other questions.

Cheers!