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I haven't been able to share files for a while
My account had the sharing link feature blocked for years and I don't know why. I'd love to have it working to share small files as a way to help people who need certain things and with friends. How can I get my "copy dropbox link" feature back?
I'm not able to share a file from the mobile app on my iPhone 13.
I'm not able anymore, from my iphon 13, to share a copy of a file. This was possible before, few weeks ago, and from the same account is possible from my daughtre iphon. Already updated and re installed the app. Any tips?
"You've hit the limit of invites for today" error on my very first share of the day
I use Dropbox for a single file transfer once per week. On the first attempt for this week I get an error message "You've hit the limit of invites for today. Try again later". Trying again at a later time only provides the same error message. Its kind of annoying that this is happening at all. Is there any quick fix I can…
How can I upload some large files to a Dropbox user?
Hi! I recently started a small video digitizing business where I convert MiniDV, VHS, VHS-C and 8mm tapes to digital files for customers. One of my customers has a Dropbox Family subscription with lots of storage available. The customer wants me to upload the finished video files directly into THEIR Dropbox storage. The…
I can’t create a new shared link on Dropbox; I get an error.
For some reason now, I’m getting an error message trying to share a file or folder from my Dropbox. I have the Basic account and therefore no support from Dropbox. I have tons of files I need to have access to share or to be able to recover them and move to a friendlier service. Any help would be greatly appreciated.
Can I stop recipients from seeing each other's comments on Replay projects?
I have a Dropbox Advanced account with the Replay add-on. Our projects typically have multiple stakeholders. We want to create one folder with assets that multiple parties can see and reply to but they can't see each other's comments. Our team needs to be able to see all of them. I'm seeing directions through Gemini that…
Setting up Dropbox for optimal sharing
Your advice please! I'm not a sophisticated user, and am trying to set up a specific Dropbox directory to do the following: I have an outside CPA firm - not part of my license group - that I want to share this Folder with. I want them to be able to upload docs into this Folder and edit the Folder generally. It is OK with…
I'm a team admin, but I can't share my folders with some other users
I am a team admin with full rights but Dropbox is preventing me from sharing some folders but not others. How do I solve this?
How to access an expired shared link?
Drop Box Moderator: Urgent Request please advise, in year 2022 we received a set of document link which had already expired. we downloaded 5 documents at that time.. now don't remember was the link had more documents in it or not….. now the sender is advising us that they had send a set of documents that are more than 5…
My ability to share files has been paused - how can I restore it?
Hi Dropbox Community, I am reaching out because my ability to share files has been suspended. Whenever I attempt to share a link, I receive the following notification: “We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy.” I am unaware of any specific…
Why am I getting requests from strangers to access my private Dropbox files?
Hi, can you explain to me why I receive (and it happened 2 times) access requests from strangers to my private files?And possibly how to remedy this problem so you don't receive any more... Thank you very much...
Dropbox says I've had too many invites and I can't share my file.
When I try to share a file it says that I have had too many invites today; wait 24 hrs. and try again. I have not shared any that day and when I wait 24 hours I get the same message.
My Dropbox is full (1.99 GB / 2 GB), but I have no files.
My Dropbox is full (1.99 GB / 2 GB), but I have no files. There is a shared file/folder that shows a 404 error and I cannot remove or leave it. I cannot add it (storage full), cannot delete it, and no options are available. It seems like a ghost shared folder is using all my space. Can someone from Dropbox support fix this?
Is there a way to share or move backup files to my Dropbox folder?
This discussion was created from comments split from: How can I move Dropbox backup files to regular Dropbox? .
I see a white screen when trying to share a file/folder via the desktop app.
Not sure what happened it worked fine all these years. Now when clicking on sharing a file or folder I get a white empty box with the dropbox logo on the left upper corner. Not sure what is going on. I need to use that feature for my clients. Thanks,
I'm sensitive about my information being exposed online especially in my school and personal email.
Whenever I finish uploading my file "Project FLM for Remembered Collaborations. Zip," I am struggling to find a button or something to click so I can make it not show my email when sharing links to random people, especially my YouTube videos about showcasing my work in music or sample packs. I don't want my information to…
"There was a problem completing this request" error when trying to add members to a folder
I keep trying to add people to a folder and am getting "There was a problem completing this request"
Email Address Privacy Toggle Switch for Shared Folders for Users That Only Have the Ability to View
When you "share a folder" all users of that folder can see all of the other users email addresses. This is privacy issue. If I give 500 people the ability to "view" but not "edit" the folder, I don't want all these people to see the other people's email addresses. There is no reason for them to see them. There is no…
We’ve interrupted your sharing activity because your files might contain phishing content.
All of a sudden I'm unable to share/create link for anything - account-wide (including a newly created folder)! I was informed by a person that I'm sharing PDF documents with (mostly scanned PDFs and bank statements) for the past several years (using the same link to the same set of folders) that they're unable to access…
Dropbox claims one of my files has malware, even though it doesn't.
I received a notification. Can’t share file We’ve interrupted your sharing activity because you tried to share a file that may contain malware. Check your email for instructions on how to resolve this. I’m not sure where I went wrong. Most of the data/files were created by me using AutoIT and do not contain any malware. I…
Unable to Share Files – Account Sharing Activity Suspended
Hello, I’m currently experiencing an issue with my Dropbox account. Whenever I try to generate or copy a sharing link for one of my files, I receive the following message: “We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy.” I’m not sure what exactly caused…
I've shared a folder with other people, but they can't access it.
For a while now, I have had several people tell me that they cannot access a folder that I have shared with them - invited them to view and download the contents when I invite them by using their email. Years ago, I was able to simply copy the link, paste into an email, and they were able to access the folder and its…
No Dropbox account under my email address when someone shares files or folders with me
Dropbox Plan Basic Are you a Team Member or Admin? Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Laptop Question or Issue I am currently logged into my account. However, when someone tries to share files/folders with me, Dropbox says there is no account…
Is there a way to share a folder with multiple emails at once?
If I want to share a folder with particular email addresses, is there a way to upload the addresses all at once or do i have to grant access one by one? I realize I can send a link by email myself, but don't want to do that.
File Request ability to change or transfer ownership
Currently there isn't an option within the File Requests to change the ownership of a request or to transfer the ownership to another member. This becomes a very serious issue if the original owner of the file request leaves the company. We have multiple levels of workflows and users assigned to a File Request, and to…
How can my client send me files larger than 5GB, if they don't have a Dropbox account?
I have dropbox plus account. My client does not have a dropbox account. Nor does he want one. How can he send me files that are 5gb and up? I'm always getting hit with the 2gb limit. I'm in video production and 2gb files are nothing. We work with files that range from 2gb to 50gb. We don't want to make our clients open…
I sent a "File Request" to a free account, but the person can't send me large files.
I have a 2TB Pro plan, and I'm sending a "File Request" to a friend which has a free account, but he still can't upload files larger than 2GB in that shared link. And even then, that goes against his free quota. What am I doing wrong? How can I have him upload larger than 2GB files at once against my quota, not his?…
Can I stop external shared link recipients from being prompted to sign up?
Hi, I am trialing dropbox advanced ahead of possible rollout. It works well on the team side, but when i share a link for an external user to browse - once they try to download it aggressively prompts them to sign up with a tiny 'download only' link. Its a deal breaker for us, it looks unprofessional and we know customers…
I can't share any folders or files because my sharing activity was interrupted
Device Dell Slim ECS1250 Operating System/Browser (if using the web) Windows 11 Pro Dropbox App Version (if using the app) 244.4.6580 Syncing Status Up to date Question or Issue I am not able to share any files or folders. Get the "Couldn't complete share" error message but without any further explanation. I have checked…
File edit access in view only folder
Dropbox Plan (Personal) Are you a Team Member or Admin? () Do you have access to the email linked to the account? (Yes) Are there any devices connected to your Dropbox account? (Phone.) Question or Issue I have shared a folder and set permissions to view only. I want to give edit access to a single file within the folder,…

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