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Public links have been temporarily suspended for generating excessive traffic.
My Dropbox link has been suspended for generating excessive traffic. I now get this warning - Unable to unban account There was a problem. Please contact support for further assistance with removing your temporary ban. I need assistance to correct this. Thanks
My Dropbox links have been suspended, but I didn't receive any emails.
Hi, I run a business using my dropbox links and anytime people try to click on them it says they're broken or not working, here's what I see. It has been like this for almost 32 hours. I NEED this back running for my business and the chatbot Ais not helping. Also this comes up when I share copy my links It might be the…
Is Dropbox Transfer secure?
I want to send some sensitive information, can I use Dropbox Transfer to do that? I have Dropbox Plus, so I cant password protect what I am sending, or add an expiration.
I can't share any links - Dropbox says my files contain phishing content.
Dear Dropbox Support Team, I’ve received a notification stating: “We have suspended your activity. Your files may contain phishing elements.” I’m unsure why I received this message, and it’s severely impacting my Dropbox experience. It's not specific to any one file. I cannot get the link to share ANY of my files. I always…
Can recipients of a shared folder link view other recipients of the same link?
I have some large files (several GB each) that I would like to make available to customers to test my company's software. Due to the file sizes, upload/download times can be quite long, and I don't want to chew up my organization's storage space by uploading each file multiple times. So, I'd like to place the files in a…
Can we create a file request for multiple users?
Is there a way to create a "generic" document request that will allow multiple users to submit documents to our team without our office having to create a separate request for each end user. What we are looking for is having a link on our intranet that will allow colleagues to submit forms and documentation that our team…
I deleted the problem file, and now sharing is running again. What was the issue?
I deleted the problem file and share worked again. However it appears to have reverted to not sharing again yesterday. Please help me understand why and what I can do to fix. Thanks Ian Duncum
I can't share a folder;"Couldn’t complete share.We’ve interrupted your sharing activity".
Question or Issue I can't share a folder;"Couldn’t complete share.We’ve interrupted your sharing activity"
Difficulty accessing shared files due to mandatory admin verification code.
Recently, access to shared files started requiring an extra verification code from the admin every single time. Before, opening the shared link from email was enough and things worked smoothly. Now it adds unnecessary delays, especially when the admin isn’t immediately available, and it makes the process frustrating for…
"Public links have been temporarily suspended for generating excessive traffic." Please help!
I outsource my work on dropbox (six videos appearing on my portfolio website) and make my content available to a number of individuals that need access to it. I am currently unable to share my links anymore due to: "Public links have been temporarily suspended for generating excessive traffic." In the mail, if I click on…
Upload limit for file requests on the Plus account
I just upgraded my account to the Plus today and was hoping to use it for video editing business. I am trying to get the ability to upload roughly 20gb video files, which from what I can see the plus account should be able to do easily. However, when i created the file request link and used it on another browser signed…
Sharing from my account has been stopped due to phishing content?
Sharing from my account has been stopped due to "phishing content." Please help.
My sharing has been suspended due to phishing content, even though my files don't have any.
Dear Dropbox Support Team, I’ve received a notification stating: “We have suspended your activity. Your files may contain phishing elements.” I tried to solve with online support unsuccessufully. It’s severely impacting my Dropbox experience. I primarily use your service to synchronize files between family computers and to…
My "can view" link to a file is still allowing others to edit
Question or Issue When I want to copy the link to send to someone, I delete the "allowed to edit" link and copy the "allowed to view" link. The link still allows the person to edit.
A shared folder member is getting a "You are out of memory" error
My shared account, one of musicans that I share a folder with is using windows, and he keeps having issues. The error message he was receiving is “You are out of memory”, I have asked him to delete. his old free DropBox account, which he said he did. I know it’s not my account, because I have 2 TB, and not even close to…
Questions about the "view-only" shared links
I read <https://learn.dropbox.com/self-guided-learning/dropbox-fundamentals-course/fundamentals-how-do-i-share-with-others#sharing-links,-your-way> I’ve set up a series of nested folders and a View-Only link. Q1: Is there any way that I can prevent one of my link-sent-to-visitors-view-only link from doing a Copy to…
Using Dropbox as a method to deliver photos to clients
Question or Issue I have a photography company. Over the years the method of delivering photos to clients has evolved from CD to USB drives and now to Dropbox folders. The problem I (actually my clients) have is some of my clients have complained that they had to purchase a Dropbox account in order to access the shared…
A link is generated but I'm getting an "Unable to copy link" error on my Mac.
Hi there! I am having this same issue on multiple files and folders currently - the link is generated but says "Unable to copy link" when I try and use it. I have restarted my mac and dropbox, and I have 2,3 terrabytes used out of 3available so this is not a space issue. The files are images so not overly large. Any help…
Will deactivating my own Dropbox account delete photos from my friend's account too?
A good friend has sent me a link to share her very precious photos, so I opened a Dropbox account. In total they are 4.3gb, too large for a basic free account, but I didn't know this until I had added them to my account. I have now downloaded them all to a ****** drive as the free 2gb Dropbox was not ****** enough. If I…
The admin needs to send a code every time someone wants to access a shared file.
accessing new shared files was easy by opening the email link. Now the admin person has to send a code as well for access. It is very confusing for not tech savvy people and also means the admin person has to be available all the time to send the code. please stop this nonsense or tell me how I can turn it off.
How can I share a file with others to download via DocSend?
Question or Issue I am a new user. I have already uploaded documents. I just need to know how to allow someone from outside my account to access the files so they can download them, in simple language. I have a paid account and cannot access the chatbot; I have purchased the account just for this, and I am very frustrated…
When sharing a link to a parent folder, does a subfolder inherit the permissions of the parent?
Hi, With a dropbox basic account, does a subfolder inherit the permissions of the parent folder? Suppose I make a folder (Folder A) that anyone can view with a link, but within it (Folder B) , I change the permission to "only people invited," will Folder B still inherit Folder A's permissions even if I changed the…
I'm trying to share a folder with others, but Dropbox says I've been banned.
Device Lenovo X1 Gen 6 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 200.4.8609 Syncing Status Syncing but 1 file is unable to update I have tried to share a folder with 5 others but get "banned member" as a message. Is that them or me? I have tried sharing to some of them…
I no longer see the "anyone with link to view" option for shared links on my Dropbox team.
Help! I feel like I am going crazy trying to figure this out. I have a business account and recently have had trouble creating links so that anyone with the link can view. This is a new issue and one I haven't had before. It used to be so easy to create folders and links to share easily with colleagues but not no matter…
Is there a way to disable downloads on ALL my files and make it the default?
It would be rare or never that I want to let someone download a file I send a link to. Is there a way to disable downloads as the default? (yes, I have a "professional" account)
Are the bandwidth limits for Dropbox accounts daily or monthly?
Bandwidth limits for Dropbox accounts Dropbox has established the following bandwidth limits for accounts: * Dropbox Basic: 20 GB of bandwidth and up to 100,000 file downloads per day. * Dropbox Plus, Family, Professional, Essentials, Standard, and Business: 1 TB of bandwidth and unlimited file downloads per day. * Dropbox…
"Couldn't copy link" error only on a specific file
I have added a file to a directory however when trying to download the folder as a zip the file is not there If I try to create dropbox link just to that file I get this message The file is Newtonsoft.Json.dll from microsoft .net SDK Scanning the file with windows defender found no threats. How can I fix this ?
I selected multiple photos and created a shared link to them. How can I delete it?
In the Dropbox Android app, I can go to the Photos UI, select a few photos, and generate a link. Now my question is where I can revoke the link (or setting an expiry, a password, etc.)? It's not in Dropbox web's Shared page.
I can't share files with non-members; they're being asked to sign up to Dropbox.
I need to share various files (spreadsheets) with non-members. It is just one file per customer and I only have 30 or so customers. I have tried using both the "share" option and the "copy Dropbox link". Neither works and my customers tell me that they are also being asked to sign up to dropbox rather than just letting…
I've deleted content from my Dropbox account, but I still can't share/sync new files.
Basic Dropbox Plan I can’t sync my files on any device, neither mine nor those of my collaborators. I had run out of storage 5 months ago, and I deleted things. Now I have more than 1GB of free space, but nothing is syncing yet and nothing seems to be able to force the syncing. I don’t want to upgrade my plan; since I’ve…

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