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Is there a way to embed Dropbox files based only on their ID in the file path?
Hi! Without sharing options, is there a way to share a dropbox file based on the id ? By example: https://www.dropbox.com/some/path/FILE_ID/share
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I shared a folder, but the member can't upload content since they don't have enough space.
I shared a folder with someone trying to upload to me two 20 GB video files. I have 1.9 TB of storage space available. They keep getting a message that there isn't enough storage space available to upload the files. Any ideas why we can't make this work?
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Improve shared folder web view by un-truncating the file names
When I share a folder with someone outside my company by sending them a link the column that displays the file name is really narrow. File names are truncated, forcing the user to hover over each file to read the full name until they find the one they want. (And causing us to use absurdly short file name to avoid the…
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"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
Received the above warning on 23 May and removed the affected file. However, my file sharing is still restricted. Please review my account and provide instruction to remove the restriction or next steps.
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Shorten url
Hello Dropbox Team, When we generate a link in Dropbox, it is usually very long. I would appreciate it if you could provide an option to shorten the link or allow users to customize it by choosing their own preferred words instead of the default long URL. Currently, there are external websites that offer this feature, but…
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Is timestamp commenting supported on Dropbox Plus?
Hello, I have a Dropbox Plus subscription and I'm using Dropbox to review videos and leave feedback for editors. However, the timestamp comment feature does not seem to be available on my account. The clock/timestamp icon next to the comment box is disabled (greyed out), so I'm unable to add comments at specific moments in…
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I have a link to a folder but it says I can't view it without upgrading
This discussion was created from comments split from: Create, Upload, and Share FAQs.
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Why do I need more space to access a shared folder?
Why do I have to purchase more space if I receive a link from another user and i have no more space in my account?
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No right-click option to share folders and files within my Dropbox folder
I want to share the folders and files on Dropbox application of Windows 10. Still, there are no any Dropbox options on the menu when I right click the folders and files on Dropbox application(see screenshot below). There is such problem on the web system of Dropbox. How do I solve the problem?
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The "share" button when trying to share a folder from the website or Finder is grayed out
I am trying to share a folder in Dropbox which I have done several times. I hover over the folder in the Dropbox website and click Share. The Add People box comes up and I have tried adding a name or an email address, and the Share button never becomes active. I am running Tahoe 26.5 on a Mac. I have tried restarting the…
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Allow a team folder to be shared among other teams too, not just individuals.
I currently switched to dropbox with multiple users as a team. I have a lot of clients who are also working with dropbox team folders and need to share files with me and my whole team. Currently it is not possible to share a teamfolder with a whole team. My clients need to share this folder with my whole team separately…
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Changing the video Thumbnail Photo/ poster frame
Is it possible to change a video poster/ thumbnail of the image in the share links?
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My sharing is still interrupted, even after permanently deleting Dropbox files.
I have a basic account. I had current usage of 2.52 of 3GB; was told "we've interrupted your sharing activity", which applied to all files. I read the article about why it might be happening. I was urged to upgrade. Instead I permanently deleted several items I had already deleted, in order to "empty my trash". It now…
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I can't generate links because I keep getting a phishing error message.
Hello, Please can I get some help with this persistent problem, it seems like many other users have experienced the same issue. Thank you.
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Stacks pop-up when adding a new link
When adding a link outside of the network dropbox, such as a client website or a SharePoint page, it would be great if a renaming window could pop up immediately. As it is, the page just gets named 'SharePoint" which is likely always too general. Thank you, this would help me a lot, as our internal intranet is in…
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Support a shared Dropbox folder for Windows + Linux dual-boot systems
I use both Windows 11 and Ubuntu Linux on the same computer. My Dropbox data is stored on a separate NTFS data partition, which works fine with the Windows Dropbox app. Linux can also read and write that partition normally, but the Linux Dropbox app refuses to use it and requires a Linux-native filesystem such as ext4.…
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"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
I have found malware and removed it, but my account remains interrupted for more than a week. I don't have an e-mail with instructions on how to reset/clear the interuption. Can my account please be evaluated and restored, thank you
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A Dropbox user sent me a shared link, but it gives me an error message.
All I get is a picture of a dog with a bowl and "That Didn't Work for Some Reason". How do I find the reason?!?!
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'Couldn’t complete share. We’ve interrupted your sharing activity"
Hello, Initially all shared links have returned a 404 error to other members. So I removed all other members, planning to re-share, but now always get this error message - so can't share at all! I've followed all advice in the help article but no differrence. And I'm sure that there are no links in any of the documents…
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Can a Dropbox shared link created in 2024 show a 2026 upload date?
Hello, I would like to ask about how Dropbox shared links and file metadata work. I received a shared Dropbox link from another user. When opening the file information, both the upload date and the last modified date show April 1, 2026 at 9:01 AM, and the two timestamps are exactly the same. However, the sender claims that…
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Getting an error when moving folders and files into the Family Room folder
I've long had a 2T individual plan for organizing family info. But I am not able to share access to any of the files with my wife, since she has an unpaid plan (I assume). When she logs into her account she never sees anything I have shared. So I now upgraded to a Family plan, and she is now a member. When I go to move any…
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Couldn't copy link. We've interrupted your sharing activity.
Device iMac Desktop Operating System/Browser (if using the web) Sequia 15.6.1 / Chrome Dropbox App Version (if using the app) not using the app Syncing Status Up-to-Date Question or Issue I am not sure how long this has been going on. I tried to share a folder and I am getting the message, We've interrupted your sharing…
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I can't share a file from my Dropbox mobile app on Galaxy S10+ (Android 12).
I'm not able anymore, from my galaxy S10+ (android 12), to share a copy of a file. This was possible 2 weeks ago. i already asked dropbox.com/support and reinstall the app. No solution found Any solution ? Thanks for help
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Users can't access shared link without being asked to sign up or sign in
When I go to to task bar on PC select Dropbox, then Folders Naqviagte to folder then right click 'create Dropbox link' If I share that the recipient, can't see files, they get a login screen asking them to create a DropBox account Can you avoid this, as they are not allowed to add apps to computers
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I haven't been able to share files for a while
My account had the sharing link feature blocked for years and I don't know why. I'd love to have it working to share small files as a way to help people who need certain things and with friends. How can I get my "copy dropbox link" feature back?
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I'm not able to share a file from the mobile app on my iPhone 13.
I'm not able anymore, from my iphon 13, to share a copy of a file. This was possible before, few weeks ago, and from the same account is possible from my daughtre iphon. Already updated and re installed the app. Any tips?
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"You've hit the limit of invites for today" error on my very first share of the day
I use Dropbox for a single file transfer once per week. On the first attempt for this week I get an error message "You've hit the limit of invites for today. Try again later". Trying again at a later time only provides the same error message. Its kind of annoying that this is happening at all. Is there any quick fix I can…
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How can I upload some large files to a Dropbox user?
Hi! I recently started a small video digitizing business where I convert MiniDV, VHS, VHS-C and 8mm tapes to digital files for customers. One of my customers has a Dropbox Family subscription with lots of storage available. The customer wants me to upload the finished video files directly into THEIR Dropbox storage. The…
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I can’t create a new shared link on Dropbox; I get an error.
For some reason now, I’m getting an error message trying to share a file or folder from my Dropbox. I have the Basic account and therefore no support from Dropbox. I have tons of files I need to have access to share or to be able to recover them and move to a friendlier service. Any help would be greatly appreciated.