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Will deactivating my own Dropbox account delete photos from my friend's account too?
A good friend has sent me a link to share her very precious photos, so I opened a Dropbox account. In total they are 4.3gb, too large for a basic free account, but I didn't know this until I had added them to my account. I have now downloaded them all to a hard drive as the free 2gb Dropbox was not big enough. If I delete…
The admin needs to send a code every time someone wants to access a shared file.
accessing new shared files was easy by opening the email link. Now the admin person has to send a code as well for access. It is very confusing for not tech savvy people and also means the admin person has to be available all the time to send the code. please stop this nonsense or tell me how I can turn it off.
How can I share a file with others to download via DocSend?
Question or Issue I am a new user. I have already uploaded documents. I just need to know how to allow someone from outside my account to access the files so they can download them, in simple language. I have a paid account and cannot access the chatbot; I have purchased the account just for this, and I am very frustrated…
When sharing a link to a parent folder, does a subfolder inherit the permissions of the parent?
Hi, With a dropbox basic account, does a subfolder inherit the permissions of the parent folder? Suppose I make a folder (Folder A) that anyone can view with a link, but within it (Folder B) , I change the permission to "only people invited," will Folder B still inherit Folder A's permissions even if I changed the…
I'm trying to share a folder with others, but Dropbox says I've been banned.
Device Lenovo X1 Gen 6 Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 200.4.8609 Syncing Status Syncing but 1 file is unable to update I have tried to share a folder with 5 others but get "banned member" as a message. Is that them or me? I have tried sharing to some of them…
I no longer see the "anyone with link to view" option for shared links on my Dropbox team.
Help! I feel like I am going crazy trying to figure this out. I have a business account and recently have had trouble creating links so that anyone with the link can view. This is a new issue and one I haven't had before. It used to be so easy to create folders and links to share easily with colleagues but not no matter…
Is there a way to disable downloads on ALL my files and make it the default?
It would be rare or never that I want to let someone download a file I send a link to. Is there a way to disable downloads as the default? (yes, I have a "professional" account)
Are the bandwidth limits for Dropbox accounts daily or monthly?
Bandwidth limits for Dropbox accounts Dropbox has established the following bandwidth limits for accounts: * Dropbox Basic: 20 GB of bandwidth and up to 100,000 file downloads per day. * Dropbox Plus, Family, Professional, Essentials, Standard, and Business: 1 TB of bandwidth and unlimited file downloads per day. * Dropbox…
"Couldn't copy link" error only on a specific file
I have added a file to a directory however when trying to download the folder as a zip the file is not there If I try to create dropbox link just to that file I get this message The file is Newtonsoft.Json.dll from microsoft .net SDK Scanning the file with windows defender found no threats. How can I fix this ?
I selected multiple photos and created a shared link to them. How can I delete it?
In the Dropbox Android app, I can go to the Photos UI, select a few photos, and generate a link. Now my question is where I can revoke the link (or setting an expiry, a password, etc.)? It's not in Dropbox web's Shared page.
I can't share files with non-members; they're being asked to sign up to Dropbox.
I need to share various files (spreadsheets) with non-members. It is just one file per customer and I only have 30 or so customers. I have tried using both the "share" option and the "copy Dropbox link". Neither works and my customers tell me that they are also being asked to sign up to dropbox rather than just letting…
I've deleted content from my Dropbox account, but I still can't share/sync new files.
Basic Dropbox Plan I can’t sync my files on any device, neither mine nor those of my collaborators. I had run out of storage 5 months ago, and I deleted things. Now I have more than 1GB of free space, but nothing is syncing yet and nothing seems to be able to force the syncing. I don’t want to upgrade my plan; since I’ve…
"We've interrupted your sharing activity..."
Question or Issue For 24 hours now, I've been receiving errors when requesting links to share files in Dropbox. * I distribute music education content on Patreon via Dropbox * This has been the case, without errors, since 2014 * I have not received emails from Dropbox about potential phishing/malware * Sharing fails…
Cannot share file due to phishing content
I've suddenly found that files I've previously been able to share are no longer working. The error message was simply "Couldn't complete share" with no further details or anything helpful. As a test I uploaded a new text file and tried to share that. This time I got a different message: "Can’t share file: We’ve interrupted…
Can people without Dropbox accounts work on shared files?
Hi all, I have a Dropbox Plus license. For a project I work together with two other people, none of which have a Dropbox account. I know I can share files/folders by using a link or give them permission to open a specific file/folder in my Dropbox account. But is it possible for them to change a file/folder and upload it…
I need to recover an old link that no longer works - how can I do that?
I want to recover a older link but when i open the link says: “This link doesn't work any more” Is very important to enter to that link because it has the recipes of my granfather that is no longer with us. Please help me Question or Issue Urgent: I want to recover a older link but when i open the link says: “This link…
I can't share folders; I'm seeing a "we’ve interrupted your sharing activity" error message.
Hi Dropbox Support Team, I hope you’re having a good week. I am reaching out because I’ve been having some trouble sharing folders on my account recently. I have checked the Help Center for a solution, but I haven't been able to get it working yet. As a paid subscriber, I would really appreciate it if you could take a…
How can I invite people to view a shared link?
When I want to create link for view for only people invited, I do not know how to invite them to this link. Please instruct me.
All of a sudden I am unable to share files from my Dropbox.
- I am not able to share any content from my dropbox account all of a sudden
How can we move shared folders from one account to the other?
I am in the process of retiring and part of that requires me to move folders that I own and share from my Dropbox to the Dropbox of my employee. I have downloaded instructions on how to move files between two Dropbox accounts and the moving component went relatively smoothly. Both myself and my employer were logged in to…
Why do I need more space to access a shared folder?
Why do I have to purchase more space if I receive a link from another user and i have no more space in my account?
Error that my sharing activity has been interrupted, but I'm not sure why. How to resolve?
Hello, When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article". I read the article and I can't find any files that could violate the terms. I don't understand what is the reason for the blocking. It is impossible to contact…
I've been getting a "we've interrupted your sharing activity" error due to "phishing".
Device mac mini Operating System/Browser (if using the web) OS 15.7.3 Dropbox App Version (if using the app) Syncing Status up to date Question or Issue Hello, Same issue as many others - "we've interrupted your sharing activity". I've read through the articles and nothing applies. None of my files have changed, it just…
Error that my sharing activity has been interrupted because files might contain phishing content.
Device Dell Zbook Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 238.4.6305 Syncing Status Up to date" Question or Issue I was unable to copy sharing link to one of my colleague, of the folder which is already shared and being used in multiple of my devices and shared persons'…
How to unshare all files previously shared with a specific person?
Is there a way to unshare with "one click" files, which have been previously shared with one specific person? A team member has left the team and his access should be removed. However there are dozens of folders that have been shared. So is it possible to unshare them without going separately to each folder?
Recipients confused by the login prompt when downloading files from Transfer or shared link
When sharing files via Dropbox Transfer or a "view-only" link, the "Continue with download only" button is hidden at the bottom. This often confuses recipients because they think they must log in to download. I wish recipients weren't prompted to log in at all when they just want to download the files. Thank you for…
Don't Require Quota to Access Shared Folders
It makes absolutely no sense that I have to increase my quota in order to access a folder that someone is sharing with me. That quota is already being paid for by the other person. Did you let your CFO design the user experience, because this is absolutely NOT customer obsessed. As a customer, I should be able to access…
Has file/folder sharing been completely removed from Dropbox?
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How can I upload files to my client's folder, without paying for extra space?
Hello, I have a basic dropbox account that I never use. However I have a client that made a folder for me to download files. However I am trying to upload folders to his account/folder and it won't let me because it says I don't have enough space. How can I get around this as I don't want to pay for an account as I never…
Remove Login/SignUp dialog from download flow when sharing link to files
More often than not, when I share a link with a client who is not a Dropbox user, they respond to me, asking if I can please share the file with them using a method other than Dropbox because they do not want to sign up for an account. I will then have to send them detailed instructions on how to download the file, because…

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