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Getting a "network error, unable to Share" on iOS
I am getting this error on the iPhone Dropbox app. What do I do about it?
How can I remove viewed links on Dropbox?
how to remove viewed links on dropbox
How do you delete your viewed links folder?
How do you delete your viewed links folder? There are no elipse dots and no need to keep the history. Shouldn’t there be a option to keep history or not?
I shared a folder, but the other member can't see its subfolders.
This discussion was created from comments split from: Create, Upload, and Share FAQs.
Can no longer export to Kindle from Dropbox.
Until a week ago, I always sent our sermon notes from Word to our Kindle Scribe, but now the files aren't showing up at all. I can still send a link to someone via text, etc. They don't show up in my Kindle app on my phone, either. What happened?
I accepted a shared folder and now it's the only folder I have in my account.
I recently accepted an invitation to a shared folder from another user and now that's the only folder I see on my account. I had close to 1 Gig of files which are no longer visible
Feature Request: Notify project members when file owner changes status in Dropbox Replay
Currently, Dropbox Replay only sends status update notifications to the file owner (when a collaborator changes the status). There is no notification sent to project members when the file owner changes the status. Example workflow where this causes friction: File owner uploads a new version and sets status to "Needs…
Is there a way to embed Dropbox files based only on their ID in the file path?
Hi! Without sharing options, is there a way to share a dropbox file based on the id ? By example: https://www.dropbox.com/some/path/FILE_ID/share
I shared a folder, but the member can't upload content since they don't have enough space.
I shared a folder with someone trying to upload to me two 20 GB video files. I have 1.9 TB of storage space available. They keep getting a message that there isn't enough storage space available to upload the files. Any ideas why we can't make this work?
Improve shared folder web view by un-truncating the file names
When I share a folder with someone outside my company by sending them a link the column that displays the file name is really narrow. File names are truncated, forcing the user to hover over each file to read the full name until they find the one they want. (And causing us to use absurdly short file name to avoid the…
"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
Received the above warning on 23 May and removed the affected file. However, my file sharing is still restricted. Please review my account and provide instruction to remove the restriction or next steps.
Shorten url
Hello Dropbox Team, When we generate a link in Dropbox, it is usually very long. I would appreciate it if you could provide an option to shorten the link or allow users to customize it by choosing their own preferred words instead of the default long URL. Currently, there are external websites that offer this feature, but…
Is timestamp commenting supported on Dropbox Plus?
Hello, I have a Dropbox Plus subscription and I'm using Dropbox to review videos and leave feedback for editors. However, the timestamp comment feature does not seem to be available on my account. The clock/timestamp icon next to the comment box is disabled (greyed out), so I'm unable to add comments at specific moments in…
I have a link to a folder but it says I can't view it without upgrading
This discussion was created from comments split from: Create, Upload, and Share FAQs.
Why do I need more space to access a shared folder?
Why do I have to purchase more space if I receive a link from another user and i have no more space in my account?
No right-click option to share folders and files within my Dropbox folder
I want to share the folders and files on Dropbox application of Windows 10. Still, there are no any Dropbox options on the menu when I right click the folders and files on Dropbox application(see screenshot below). There is such problem on the web system of Dropbox. How do I solve the problem?
The "share" button when trying to share a folder from the website or Finder is grayed out
I am trying to share a folder in Dropbox which I have done several times. I hover over the folder in the Dropbox website and click Share. The Add People box comes up and I have tried adding a name or an email address, and the Share button never becomes active. I am running Tahoe 26.5 on a Mac. I have tried restarting the…
Allow a team folder to be shared among other teams too, not just individuals.
I currently switched to dropbox with multiple users as a team. I have a lot of clients who are also working with dropbox team folders and need to share files with me and my whole team. Currently it is not possible to share a teamfolder with a whole team. My clients need to share this folder with my whole team separately…
Changing the video Thumbnail Photo/ poster frame
Is it possible to change a video poster/ thumbnail of the image in the share links?
My sharing is still interrupted, even after permanently deleting Dropbox files.
I have a basic account. I had current usage of 2.52 of 3GB; was told "we've interrupted your sharing activity", which applied to all files. I read the article about why it might be happening. I was urged to upgrade. Instead I permanently deleted several items I had already deleted, in order to "empty my trash". It now…
I can't generate links because I keep getting a phishing error message.
Hello, Please can I get some help with this persistent problem, it seems like many other users have experienced the same issue. Thank you.
Stacks pop-up when adding a new link
When adding a link outside of the network dropbox, such as a client website or a SharePoint page, it would be great if a renaming window could pop up immediately. As it is, the page just gets named 'SharePoint" which is likely always too general. Thank you, this would help me a lot, as our internal intranet is in…
Support a shared Dropbox folder for Windows + Linux dual-boot systems
I use both Windows 11 and Ubuntu Linux on the same computer. My Dropbox data is stored on a separate NTFS data partition, which works fine with the Windows Dropbox app. Linux can also read and write that partition normally, but the Linux Dropbox app refuses to use it and requires a Linux-native filesystem such as ext4.…
"We’ve interrupted your sharing activity because you tried to share a file that may contain malware"
I have found malware and removed it, but my account remains interrupted for more than a week. I don't have an e-mail with instructions on how to reset/clear the interuption. Can my account please be evaluated and restored, thank you
A Dropbox user sent me a shared link, but it gives me an error message.
All I get is a picture of a dog with a bowl and "That Didn't Work for Some Reason". How do I find the reason?!?!
Can a Dropbox shared link created in 2024 show a 2026 upload date?
Hello, I would like to ask about how Dropbox shared links and file metadata work. I received a shared Dropbox link from another user. When opening the file information, both the upload date and the last modified date show April 1, 2026 at 9:01 AM, and the two timestamps are exactly the same. However, the sender claims that…
Getting an error when moving folders and files into the Family Room folder
I've long had a 2T individual plan for organizing family info. But I am not able to share access to any of the files with my wife, since she has an unpaid plan (I assume). When she logs into her account she never sees anything I have shared. So I now upgraded to a Family plan, and she is now a member. When I go to move any…
I can't share a file from my Dropbox mobile app on Galaxy S10+ (Android 12).
I'm not able anymore, from my galaxy S10+ (android 12), to share a copy of a file. This was possible 2 weeks ago. i already asked dropbox.com/support and reinstall the app. No solution found Any solution ? Thanks for help
Users can't access shared link without being asked to sign up or sign in
When I go to to task bar on PC select Dropbox, then Folders Naqviagte to folder then right click 'create Dropbox link' If I share that the recipient, can't see files, they get a login screen asking them to create a DropBox account Can you avoid this, as they are not allowed to add apps to computers

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