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Why was my sharing paused?
Dropbox Plan - Basic/Free Device - Mac Studio Operating System/Browser (if using the web). - Mac OS 15.7.2 / Safari Question or Issue I've been using Dropbox for 10 yrs or more and never ran into this problem. I need to share a folder of images and I'm getting this message "We’ve interrupted your sharing activity. For…
I shared a folder with someone but they cannot access the contents
Device HP laptop Operating System/Browser (if using the web) (Windows 11) I just posted this but it's not showing up. I shared a parent folder with my VA for photos with 7 child folders inside it. She couldn't access that folder. So I shared one child folder with her and she can open that one, but doesn't see all the…
Users downloading a file from a dl=0&raw=1 shared link get a 0 bytes download
Question or issue I’m trying to share .pdf files with my clients by redirecting (302) them to shared link with dl=0&raw=1 query params in link to force browser open it in browser. By the way, almost every russian client get file download, but receiving 0 bytes, error to download and somehow file name is file.pdf in…
My files aren't being received by others.
I've been sending files for quite some time to different email addresses. Recently, my clients are not getting the shared files. It says in Dropbox that it's sent, even if I send it multiple times it says it's sent. I tried to send to myself as well and am not receiving the files, though I did receive a reminder email. I…
My sharing was paused - how can I re-enable it?
I have no malicous files i need to send zips for my teacher
My sharing activity has been paused - how can I resume it?
Since yesterday I have been getting the message "We’ve interrupted your sharing activity. For details or to contact support read our help center article" when trying to share any folder from my dropbox account. I tried using two different browsers and I still get this message. None of the reasons described in the…
Is it possible to share files or directories in Ukraine?
Russia has shut off virtually all social networking applications in Ukraine. If I share a directory with my fiance through Dropbox will she be able to see it? When she gets an email will there be a link inside it to the Dropbox entry? Has anyone sent files or folders to someone in Ukraine?
Why can't I share files and folders?
Question or Issue Why can't I share files and folders?
Can people see a group's name when opening my shared link, and not my real name?
These are critical pre-sale questions. Dropbox Plan: Free, but buying Plus as soon as I have answers to my questions. Payment Method: Will be card. How did you upgrade?: Will be directly through the Dropbox website) Currently on free plan. Want to up upgrade to Plus for a month, then plan to switch to Yearly if this works…
My client has edit permissions on a shared folder and just got a "no access" error
The client just uploaded information 6 days ago with no problems. However today received the no access warning. What has changed.
"You don't have access" error on shared link I created to a shared folder years ago
For the company I work for, I created a shared DropBox folder back in 2013. I setup a Bitly shortened link for it so that anyone with this link can download and copy from our DropBox. They can not edit or upload. I will not post post the link here. Today I clicked the Bitly link and got a DropBox error page. I logged into…
My shared links won't copy to my clipboard on the web browser.
Device (Macbook Pro 2021) Operating System/Browser (if using the web) (macOS 15.7.2 / Safari 18.6) Question or Issue Using Safari web browser on my Macbook, when creating a share link to a file or folder, even though it says the link has copied, it will not paste into an email or anything else. I've even tried to opening…
There is no option to share a folder with someone
Question or Issue I want to share a folder with someone (not on the same network , via email) and give them editing rights - as we have done for many years - but there is no 'Share' option in the menu. Please advise
How To Check If Your Space Is Being Used By A Shared Folder and How To Leave A Shared Folder
Shared folders are one of the easiest ways to collaborate with others while using Dropbox. Having a shared space makes everything simpler when you’re working on a project, sharing family photos or keeping your teams files all organised. But you might be wondering: * Does this shared folder take up space in my Dropbox…
Smaller Pop Ups on Smaller Screens
I regularly share folders with clients and people I'm collaborating with. Especially folks within corporate organizations usually have now dropbox account and are working on smaller screens or laptops. Opening a dropbox link on that confronts you with at least 3 pop ups or bars for logging in, which all stand in the way of…
I'm getting an error that my sharing activity has been interrupted due to a phishing attempt.
Question or Issue Hi, I'm having an issue with sharing files, could someone assist please? It's not got any malware on the file that I'm trying to share, and it's only started happening since I had an upgrade on my computer. Thank you.
Cannot remove sharing restriction from my Dropbox account.
I have received an email for the third time saying I have been banned from sharing for exceeding bandwidth limit. I had no idea such a restriction existed. I have a basic Dropbox account, but have built up a capacity of 13.2Gb owing to hardward deals I have bought in the past that has increased my allowance. I have used…
A new folder I created says it doesn't have an owner when I try to share it
Dropbox Plan Plus Are you a Team Member or Admin? No. I own the account. There is no Admin, and there are no Team Members Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Not that I'm aware of. Question or Issue I created a new folder. It is not within…
Error: "Couldn't complete share" - how can I resolve this?
Hi! I have this error with my Dropbox when I was testing the file sharing feature after trying to revive my Dropbox after a while. I'm on the free plan at the moment. Earlier, I had a notice saying. We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and…
Why was my sharing activity paused?
Hi. I almost don't use my personal dropbox account and yesterday I got this message "We’ve interrupted your sharing activity. For details or to contact support...". My free account can't contact support and have no other details. Does anyone have any idea on how to solve this? Thanks! Luiz
Public links have been temporarily suspended for generating excessive traffic.
I got an email saying This email is an automated notification from Dropbox letting you know that your Public links have been temporarily suspended for generating excessive traffic. Upgrade your Dropbox account today to increase the total amount of traffic your link and file requests can generate. For more information on…
I get a "We’ve interrupted your sharing activity. For details or to contact support" error.
Hi I’m having some issues with Dropbox sharing. When I was trying to share a folder , I received this message: "We’ve interrupted your sharing activity. For details or to contact support, read our help center article." The folder is just a regular project folder I’ve shared before, and I’ve already tried refreshing,…
Can't share any folders or files
Device Lenovo IdeaPad 5i (maybe 9 months old and bug free) Operating System/Browser (if using the web) Win11 Dropbox App Version (if using the app) I'm using Chrome browser, but fwiw my Android phone app is v.446.2.4. I'm most interested in getting sharing via browser sorted out, but fwiw I'm likewise having no luck…
Feature Request: Bulk share link generation for multiple assets.
Hi Dropbox Team, Could you add a UI feature to select multiple files/folders and export/copy their share links in bulk? This would be like existing bulk actions (tagging/downloading) and help high-volume users. I'm an e-commerce manager who uploads product files to Dropbox and needs to generate share links for 10+ items at…
Allow share links that can jump to a specific timestamp in a video preview
Maybe this is an already-buried feature like the dl=1 & raw=1 URL parameters available on shared links, but if there could be an option to jump the preview page video player to a specific timestamp it would be very handy. Our current workaround is using the comment-at-a-timestamp feature, but then we need people to open…
"Couldn’t complete share. We’ve interrupted your sharing activity"
When we tried to share a folder we have received a message "Couldn’t complete share. We’ve interrupted your sharing activity". We would appreciate assistance resolving this issue.
Your sharing activity has been temporarily suspended.
Dropbox Plan Basic Do you have access to the email linked to the account? Yes Hi everyone, I sent a DEM (direct email marketing) campaign via Pipedrive to about 400 contacts. In the email, there was a CTA linking to a Dropbox folder (shared via a public link). At first, the link worked correctly — but after a few hours,…
Large download get interrupted for my client.
I have to urgently send a large ProRes file to a client that I’ve already uploaded to Dropbox. The upload worked fine (months ago), but when the client goes to the link and presses download, it works for a while and then cuts off every time! (Before it even gets halfway done) It’s 110GB, so it’s large, but how am I…
Can I see the exact days someone accessed my shared folder?
Device Macbook Pro Operating System/Browser (if using the web) Tahoe 26. Question or Issue I have a student worker with whom I share one folder. She says she was working on Saturday, but when I received the summary it doesn't show any work on Saturday. How can I view the exact days and times she accessed that folder?
How to remove links from viewed links?
HI Just wish to know if there is any way to clear unwanted/dead viewed links form the viewed links list

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