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My sharing activity has been interrupted. What can I do?
Il messaggio di errore recita: "Abbiamo sospeso la tua attività di condivisione. Per maggiori dettagli o per contattare il supporto, leggi l articolo del nostro centro assistenza. ", qualcuno sa quale potrebbero essere le soluzioni al problema?
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Can we stop someone with access to a shared link from sharing it with other people?
Hi all, I have a problem with a specific Dropbox setting. I know that what I want to do should be possible, but unfortunately, I can't figure it out. That's why I need your help. It's about the following: I want to share files with clients using Dropbox. I don't want these clients to have to install Dropbox themselves,…
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Is there a way for non-Dropbox users to upload files without requiring their name or email?
I often need a place for people to upload files, which I can then download. These people are never Dropbox members – they are external customers of mine. How can I do this, without requiring them to enter a name and email address? It's annoying for them, and it's not essential -- and if you use that information for…
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I would like some more information about sharing files with Dropbox
Hello all! I'm semi new to Dropbox. I've used it to receive and share documetns, but not to its full extent. If somene can assist me that would be appreciated! I am currently using google docs to share with a large group and have set it so that it is "restricted" and I need to approve who can view it, however, the issue is…
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Persisting "We've interrupted your sharing activity" error.
Device Any Operating System/Browser (if using the web) MacOSX 14.8 Dropbox App Version (if using the app) Browser Syncing Status Nothing running Question or Issue Hi, As I mentioned in the object, the error is persisting. I apparently did nothing wrong since I upload on dropbox only excel (schedules or balance account…
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Can't remove my access from a shared folder since I don't have the option.
Question or Issue I want to remove my access from a shared folder, where I am an editor to save up space (without deleting the shared folder for anyone else). I followed the advice from here: https://help.dropbox.com/share/leave-shared-folder. The problem is that from "manage permissions", I don't have the dropdown menu,…
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How to leave a shared folder I have deleted?
Device 2015 MacBook Pro Operating System/Browser (if using the web) Mojave Question or Issue I deleted folders to free up space but, since shared folders still take up storage, I need to leave those shared folders. But since I can no longer see them in my 'deleted files', how do I leave them?
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Shared files were not downloaded in time and now are deleted - is there a way to recover them?
Dear Dropbox Support Team, I hope this message finds you well. I am reaching out regarding a set of files that were unfortunately deleted from my account. These files were videos and pictures from my honeymoon in Dubai, taken during a skydiving experience with iFly Dubai. They were originally shared with me via Dropbox,…
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"There was a problem completing this request" error when trying to share a link
I am trying to get a link to the file I uploaded. I used to be able to do that for about one hundred PDF files before. Since two months ago, I can no longer do that. I have used 262.8 MB and I have 2.75 TB free space. ********** I took one of a file that I have “Created” the link long time ago. Five minutes ago, when I…
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Where can I locate the File Request option when visiting my account online?
I'm looking to share a folder with clients so they have a folder to upload files for me. I'm constantly using "Share Folder" as that's what it feels like I'm doing, but instead I should do File Requests, as the clients don't need to see any other clients' file submissions. Anyway, I can't get started on this, as the…
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My clients need to download files via link, but the "Download" button isn't really visible.
I always end up using some other service to send files because of the huge Login/Signup screen that appears upon clicking the download button and the actual download button is bullied to the bottom of the screen. It's really embarrassing, you're purposefully deceiving the user who I send the download link to by making them…
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I have multiple folders and subfolders - can I unshare them all quickly?
Hi - I can't seem to unshare a folder. The option to Unshare isn't there when I click on Settings. It should be in the bottom left of the window. I may have given access to a nested folder back in the day. And I may have created a link to a file/folder. But I have hundreds of folders so I can't go through them all…
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I need to delete a video and some photos sent to me that have taken me over my storage limit
A friend sent me a video via WhatsApp that I opened and watched, but it’s taken me over my storage limit, so I want to delete it, but am unable to. I’ve tried using the website and app on iPad and iPhone. This is so frustrating. I have the same problem with some photos and videos sent to me in a folder, it’s so annoying!…
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Couldn't copy link. We've interrupted your sharing activity.
Device iMac Desktop Operating System/Browser (if using the web) Sequia 15.6.1 / Chrome Dropbox App Version (if using the app) not using the app Syncing Status Up-to-Date Question or Issue I am not sure how long this has been going on. I tried to share a folder and I am getting the message, We've interrupted your sharing…
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My sharing activity has been interrupted due to potential phishing content.
Device ThinkPad X13 Operating System/Browser (if using the web) Windows 11 Business Dropbox App Version (if using the app) 232.3. 5889 Syncing Status "Up to date" Question or Issue I created a new folder in my DropBox and moved some files to it. I then tried sharing it with a colleague but got the message that sharing was…
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I can't share any file, getting "banned member" error
I have the same problem, and it's been over 5 years. I've tried to find the reason, but I've never been successful.
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My sharing recipient is getting an error saying the zip file is invalid.
I've used the desktop app dozens of times to transfer or share documents, but suddenly, my recipient is getting an error message that says the zip file is invalid. The folder I'm trying to share is the one at top. As you can see, the blue icon looks different than the others, but I'm not sure why or what it means. Thanks…
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Persisting "We've interrupted your sharing activity" error.
Hello, When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article". I read the article and I can't find any files that could violate the terms. I don't understand what is the reason for the blocking. It is impossible to contact…
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I can't move my shared folder under "All files".
Hello! I'm OCD and decided to create a folder specifically for a client's projects. The problem is we use AutoCAD and XREF linking, which breaks the link/xref everytime a different team member opens the file, because we have a different file path. I've tried many times to move the folder back into the main DropBox "All…
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Couldn't copy link. We've interrupted your sharing activity.
Device (Edge) Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) (231.4.5770 - found in app settings or About section) Syncing Status ("Up to date".) Question or Issue I've had this dropbox account for many years. For the last several months, I haven't been able to share the…
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I get the message that my files might contain phishing content.
Device Computer using AMD Ryzen 5 5600X and 32 GB RAM Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Dropbox Online Syncing Status I use Dropbox.com exclusively Question or Issue I am trying to share a file and get the message "We’ve interrupted your sharing activity because…
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Issues opening links with dl.dropboxusercontent.com?
Until Today, a link like below has been working, but is no longer doing so. Is this a temporary issue with Dropbox and dropboxusercontent.com or did something permanently change? [link removed by moderator] Please advise, we have thousands of people relying on this feature for loading video into players like Video JS.…
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"We’ve interrupted your sharing activity" error when trying to share files
Hi, I am getting the following error after clicking the sharing button I have no idea what happened to it as it has been a long time since I last logged in to Dropbox Couldn’t complete share We’ve interrupted your sharing activity. For details or to contact support, read our how can i resolve this issue? Thanks Device HP…
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My sharing activity has been paused - how can I resolve this?
Hello, my Dropbox sharing activity is disabled. I must've shared some high traffic / copyrighted materials a few years back but at this point I couldn't even tell you what it was. Could I get some help with reinstating shared links on my account?
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Dropbox account is full for a user of a shared folder. What can I do?
I have a recipe test group who are uploading videos to my Dropbox. They are now getting messages their Dropbox is full despite it being loaded to my account. Is there a way to avoid the the folder not using up their accounts space? I have a large plan and they are all videos, but I still have a lot of content to be shared…
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Can't share files. "We’ve interrupted your sharing activity" error.
I work for a company that provides healthcare courses (the photos in the presentations may be the issue) but we rely on sending dropbox links to delegates on our courses and I keep getting the following: Can’t share file. "We’ve interrupted your sharing activity" error. For some reason can't share my files anymore —…
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Getting an error when trying to create links or manage permissions for my files
Dropbox Plan Family Are you a Team Member or Admin? Admin Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Phone Question or Issue Can't share a link or manage permissions in Dropbox as an administrator yet other team members can.
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Can't share files because I exceeded my account's bandwidth limits
Dropbox App Version 438.2.2 Question or Issue The user's account has been banned due to exceeding bandwidth/traffic limits, and they are unable to unban their account through the provided link. When attempting to use the unban feature, they receive an error message stating it's unavailable. Additionally, they are unable to…
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How to create a folder so my clients can upload documents to my Dropbox account via link?
Do you have or can you provide instructions on how to create the folder and link for clients to upload files from my email signature? I am assuming it is a general corporate folder.
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I can't change the description of existing file requests.
hiya, Just letting you know this doesn't work