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How can I share folders above 5GB?
a friend sends me a request to share files for his drop box account, which has been working really well until this week, the files are never larger than 5GB and have been sharing fine, but this week now it states i can only share files up to 2GB how do i change this back to how it was ???
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I can't save shared content to my Dropbox account, or download/print it. What can I do?
Hi, the first time someone shared files with me I was able to download them into my own Dropbox storage to view at my leisure. Now, they have shared more files but I can't download them. It says the function is disabled for all these files. Is that because they have not enabled it at their end? I just need to know if it's…
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The Dropbox right-click options are gone from my Mac's Finder.
I recently changed the location of my Dropbox folder and now I no longer have my right-click menu. Dropbox is running and everything has been synced. I've restarted and reinstalled dropbox and it did not fix my issue. Latest version of Dropbox: 221.4.5365 MacOS: 15.4
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'Something went wrong' error on shared links to my files
Whenever I share a link to a file on dropbox I get this error: This is appearing whenever I click share on any files. They are displaying OK within my dropbox view if I just click on a file name, it opens in a window on the right hand side. This is important as I am sharing documents with other people – at the moment they…
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I got a message that sharing was suspended due to a violation of the T&S
Hello, I’m experiencing the same issue and would like to get in touch with your support team. Thank you.
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Unable to share a folder after getting an error
Hello, I tried to share a folder with someone as I always do and I got the above unexpected error. It was a big folder containing many applications (some of them freeware, some others along with their license files), PDF support files for applications, for devices (manuals, software manuals, etc), many drivers of various…
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Can we have a way to tell if a FileMaker 11 database is open on a user's end?
In our office we use a FileMaker database. However there are two people who use it and one can't tell if the other has the database open. This causes problems if both people are adding or changing data. I realize this is not a server so two can't use the same file at the same time. However, it would be a great help if…
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How can I see all recipients from the file activity list?
This might have been covered previously but I can't find it. Is there a way to see all the recipients in the file activiy list, not just one name plus some number?
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Prompt to ask to join team when I'm sharing a folder with someone. Why?
When I share a folder with someone outside of my Dropbox team they are prompted to ask to join the team. This causes confusion because I do not want them to join the team. Is there away to adjust this?
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Can I have a shared folder stored in multiple shared folders?
I work with multiple partners who all have their separate Dropbox shared folders which I do not own but have edit access to. Our team continuously adds new assets/folders (all the same) to each of the partner's folders but I have to add them all separately to their accounts/copy the first one I upload. Is there a way to…
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I can no longer share my files; I get an error that some of them may contain phishing content.
Can’t share file. "We’ve interrupted your sharing activity" error. For some reason can't share my files anymore — getting error: "Error in call to API function /2/sharing/create_shared_link_with_settings: We’ve interrupted your sharing activity because your files might contain phishing content." how to solve this issue?…
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I'm uploading content to a file request but the name of the files are automatically changed.
I noticed that, whenever I'm uploading a requested file on someone's folder, Dropbox change its name. Is someone else experiencing the same issue?
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I shared a folder with an old email address and Dropbox assigned a username to it. Why?
I added a previously used email address while sharing a folder and dropbox invented a name for the user..how to fix this? Is there some way to edit an "address book"?
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How can I see the updates made to a shared link automatically on my computer?
Hi, I received a shared Excel link which I can see when I click the email link. How can I save that link to my comptuer so that when the owner makes updates, I will see those updates on my computer automatically.
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Community Member of the Month - June 2025
We’re halfway through 2025 (how did that happen?!), and it's the perfect time to shine a spotlight on someone who's been absolutely rocking it in the Dropbox Community 🎉 Say hello to our Community Member of the Month for June... @DoctorBashir 🤩👏! Since joining us two years ago, @DoctorBashir has been a friendly,…
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Hey Creatives! How Do You Make the Most of Dropbox?
Hey Dropbox Community, I wanted to share a delightful story that really highlights the creative ways people use Dropbox in their everyday lives, and it’s all about a business called Pound Cake Makeup💄. Imagine turning your passion into a thriving business, all while juggling the chaos of life. That’s exactly what the…
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My access to shared links is paused - how can I resolve this?
I've contacted support but have heard nothing back yet. I have a Dropbox business acount so my file system heirarchy being funcitional is very important. All of my links have been interrupted and are now broken because of this issue. I'd like to resolve it as quickly as possible to provide my customers with the best…
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Getting an error that I've hit the number of invites when trying to add many people to my Paper doc.
A friend recommended I use Dropbox to save and send large file, for a while it was working good but I kept getting limit error meanwhile my account is already upgraded so I shouldn’t be getting limit errors when trying to share file with my recipients. Is there a way to fix this because it’s becoming really frustrating.
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Having trouble creating shared links via the link settings window on my Windows desktop app.
I often get lost when creating a link for sharing using the SHARE menu in the Windows context menu. I want to create a link to share a folder in my Dropbox in view-only mode. I have been a long-time user of Dropbox Professional (almost 20 years). Why lost? There is only ONE WAY to create a link in Dropbox => SHARE menu in…
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"We’ve interrupted your sharing activity" error when sharing content, and older links don't work.
For the last couple of weeks we've been unable to share files, and of course prior shares are no longer working. We upload files each week, no particular change about those (zip file and PDFs), and we're reasonably sure there's nothing dodgy about/in those files. There seems to be no way of finding out what's triggered…
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If a shared folder member removes their own access, can I still see their email?
A few months ago, I was asked to set up a dropbox folder for a work project. I set it up and invited my collaborators to the folder. Fast forward a few months, and one of these collaborators is claiming that I messed up because they had no idea the folder existed - definitely not true, as this particular member was the one…
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There's no option to share a link via the Dropbox desktop app on Windows 11
It appears that MS has updated something and my option to share dropbox link in the file explorer is no longer available. Does anyone know a work around or if there is a setting that needs to be re-done? Thank you
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Creating a folder where people can upload anonymously
Hi everyone, Does anyone know if it’s possible to create a publicly accessible folder where people can upload content - without needing to join the folder or reveal their names to others? I think Keinemusik do this after their gigs Thanks in advance!
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I cannot locate the "share" button on the website when hovering over a folder
I have been away from Dropbox for a while, but need to start using again to share photo folders. I have uploaded photos in folders to Dropbox, and when I want to share them, there is no "box" that appears to click on (used to be located next to the file when the file is clicked or hoovered over) that would say "share". I'm…
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I can't share a file, my sharing activity has been suspended
Hello, After years of not using my Dropbox account I logged in and when I tried to share a file I was greeted with: Error in call to API function 2 sharing create shared link with settings: We’ve suspended your sharing activity because of a violation of Dropbox’s Terms of Service and Acceptable Use Policy, and Terms of…
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My desktop app is up to date, but other users can't see my updates.
My activity is not visible to other users. There was no problem two hours ago, but now it suddenly doesn’t work The file appears to be up to date, but on other people's computers, it’s clearly not. Please help me
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"We've interrupted your sharing activity" error when trying to share
I'm trying to share a folder and keep getting the error message: "We’ve interrupted your sharing activity. For details or to contact support, read our help centre article." I've read the article but it's not helpful for next steps because I have no idea which of the issues is causing this error message. I'm on a basic plan…
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"We’ve interrupted your sharing activity." How can I resolve this error?
I cannot share my files anymore. When attempting to I am getting this message below "We’ve interrupted your sharing activity. For details or to contact support, read our help centre article." I have read the help centre article but am none the wiser. Is there anyone here from Dropbox that can help as customer support is…
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Why is there a charge for someone to access a shared folder in Plus?
I have a Plus account which I upgraded to be able to share my wedding photos with family and friends. When I sent the link to the folder to my father, he was immediately asked to pay £8 and set-up his own account. Plus he's now been bombarded with emails from Dropbox. Have I misunderstood what Dropbox can do? I don't want…
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How do I upload directly to someone else's folder?
I'm doing some work for a company and would like to upload large files directly to their Dropbox folder. However, I have a free account, and the research I've done makes it sound like I can't join the folder because I don't have enough storage. Do I really have to purchase a subscription just to upload files to someone…