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I need to delete a video and some photos sent to me that have taken me over my storage limit
A friend sent me a video via WhatsApp that I opened and watched, but it’s taken me over my storage limit, so I want to delete it, but am unable to. I’ve tried using the website and app on iPad and iPhone. This is so frustrating. I have the same problem with some photos and videos sent to me in a folder, it’s so annoying!…
Couldn't copy link. We've interrupted your sharing activity.
Device iMac Desktop Operating System/Browser (if using the web) Sequia 15.6.1 / Chrome Dropbox App Version (if using the app) not using the app Syncing Status Up-to-Date Question or Issue I am not sure how long this has been going on. I tried to share a folder and I am getting the message, We've interrupted your sharing…
My sharing activity has been interrupted due to potential phishing content.
Device ThinkPad X13 Operating System/Browser (if using the web) Windows 11 Business Dropbox App Version (if using the app) 232.3. 5889 Syncing Status "Up to date" Question or Issue I created a new folder in my DropBox and moved some files to it. I then tried sharing it with a colleague but got the message that sharing was…
I can't share any file, getting "banned member" error
I have the same problem, and it's been over 5 years. I've tried to find the reason, but I've never been successful.
My sharing recipient is getting an error saying the zip file is invalid.
I've used the desktop app dozens of times to transfer or share documents, but suddenly, my recipient is getting an error message that says the zip file is invalid. The folder I'm trying to share is the one at top. As you can see, the blue icon looks different than the others, but I'm not sure why or what it means. Thanks…
Persisting "We've interrupted your sharing activity" error.
Hello, When I try to share any file I get an error "We've interrupted your sharing activity. For details or to contact support read our help center article". I read the article and I can't find any files that could violate the terms. I don't understand what is the reason for the blocking. It is impossible to contact…
I can't move my shared folder under "All files".
Hello! I'm OCD and decided to create a folder specifically for a client's projects. The problem is we use AutoCAD and XREF linking, which breaks the link/xref everytime a different team member opens the file, because we have a different file path. I've tried many times to move the folder back into the main DropBox "All…
Couldn't copy link. We've interrupted your sharing activity.
Device (Edge) Operating System/Browser (if using the web) (Windows 11.) Dropbox App Version (if using the app) (231.4.5770 - found in app settings or About section) Syncing Status ("Up to date".) Question or Issue I've had this dropbox account for many years. For the last several months, I haven't been able to share the…
I get the message that my files might contain phishing content.
Device Computer using AMD Ryzen 5 5600X and 32 GB RAM Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Dropbox Online Syncing Status I use Dropbox.com exclusively Question or Issue I am trying to share a file and get the message "We’ve interrupted your sharing activity because…
Issues opening links with dl.dropboxusercontent.com?
Until Today, a link like below has been working, but is no longer doing so. Is this a temporary issue with Dropbox and dropboxusercontent.com or did something permanently change? [link removed by moderator] Please advise, we have thousands of people relying on this feature for loading video into players like Video JS.…
"We’ve interrupted your sharing activity" error when trying to share files
Hi, I am getting the following error after clicking the sharing button I have no idea what happened to it as it has been a long time since I last logged in to Dropbox Couldn’t complete share We’ve interrupted your sharing activity. For details or to contact support, read our how can i resolve this issue? Thanks Device HP…
My sharing activity has been paused - how can I resolve this?
Hello, my Dropbox sharing activity is disabled. I must've shared some high traffic / copyrighted materials a few years back but at this point I couldn't even tell you what it was. Could I get some help with reinstating shared links on my account?
Dropbox account is full for a user of a shared folder. What can I do?
I have a recipe test group who are uploading videos to my Dropbox. They are now getting messages their Dropbox is full despite it being loaded to my account. Is there a way to avoid the the folder not using up their accounts space? I have a large plan and they are all videos, but I still have a lot of content to be shared…
Can't share files. "We’ve interrupted your sharing activity" error.
I work for a company that provides healthcare courses (the photos in the presentations may be the issue) but we rely on sending dropbox links to delegates on our courses and I keep getting the following: Can’t share file. "We’ve interrupted your sharing activity" error. For some reason can't share my files anymore —…
Getting an error when trying to create links or manage permissions for my files
Dropbox Plan Family Are you a Team Member or Admin? Admin Do you have access to the email linked to the account? Yes Are there any devices connected to your Dropbox account? Phone Question or Issue Can't share a link or manage permissions in Dropbox as an administrator yet other team members can.
Can't share files because I exceeded my account's bandwidth limits
Dropbox App Version 438.2.2 Question or Issue The user's account has been banned due to exceeding bandwidth/traffic limits, and they are unable to unban their account through the provided link. When attempting to use the unban feature, they receive an error message stating it's unavailable. Additionally, they are unable to…
How to create a folder so my clients can upload documents to my Dropbox account via link?
Do you have or can you provide instructions on how to create the folder and link for clients to upload files from my email signature? I am assuming it is a general corporate folder.
I can't change the description of existing file requests.
hiya, Just letting you know this doesn't work
Stop asking external users to log in when using a shared link
This is very annoying. I keep having phone calls with people I share Dropbox links with, just because they are confused about this pop-up window asking them to log in or sign up, and because they are struggling with finding the download link on the page. I pay for this service, yet I'm forced to upload files on other…
How can I share a password protected link to a directory and its sub-directories?
I have a Dropbox directory with multiple subdirectories on a professional account. I need to allow access to multiple people to the directory and subdirectories. Also, I need to restrict access to those without the password. GOAL: 1) anyone with access to parent directory can access all subdirectories. 2) Anyone who…
How do I notify people in a shared folder that I created a folder via Android app?
On a web browser on Windows I can create a shared folder within another shared folder and click the button to notify the people who have access (though they now changed it so I have to click to a second page in the pop up). On the Android app there's no button to click to enable that. So in my mobile workflow I create a…
Cannot create links to share files. "We’ve suspended your sharing activity" error.
Question or Issue: Hi. Please help My any share link doesn't work Thanks Milon
What are the best practices when sharing files with other users while on a Dropbox team?
We are a small core team that engages with freelance producers and editors on a project-by-project basis. Dropbox is central to our workflow, which is why Dropbox Business works well - we are on the annual Dropbox Business basic plan with three licences/9 TB of storage, and also add on 2 x Dropbox Replay licences. My…
Community Member of the Month - July 2025
We blinked and July was over! 🎉 But before we get too far into August, it’s time to celebrate someone who’s been making waves in the Dropbox Community. 🌟 Say hello to our Community Member of the Month for July … @Shelladmin 👋 This month, @Shelladmin stood out in a ****** way. As only a new member, they’ve set the bar high…
Why can't I share files even after upgrading my account?
this is what i when i try to share
"We’ve interrupted your sharing activity" error when clicking the "share" button
Hi, I am getting the following error message after clicking the share button, here is the error message Couldn’t complete share We’ve interrupted your sharing activity. For details or to contact support, read our how can i resolve this issue? Thanks
How can I get rid of a puzzling 'shared by' name on my Dropbox link?
I posted a short music piece with my new Dropbox account. When others access the file they see a "shared by" of some other person. If you click on it you go to their Dropbox account. Several people have accessed the file but this is the only name that shows up there as though this is the person who made the file. How can I…
How can I access files shared with me without upgrading my Dropbox account for more space?
Dropbox Plan N/A Device N/A Operating System/Browser (if using the web) N/A Dropbox App Version (if using the app) N/A Question or Issue I have collegue who "own" a Dropbox and have been invited to it. I have the free version of dropbox so limited space for files and folders. The question is how to avoid filling my space…
How can I share a link to a particular file and not the whole folder?
Hi, New user here. I am trying to share an image in a YouTube comment. I know how to create a link and post it in a YouTube comment. The problem is - how do I exclude everybody who clicks on the link from seeing the whole folder and other folders of images when I only want them to see the one linked image? TIA for any…
Files added to a folder are only visible to the uploader
We use Dropbox as a file server for small 4 user company spready across the US. We have run into an issue where PDF's uploaded by one user are not visible by other users. We waited over the weekend and other users are still not able to see the file. The status icon displays as synced. The file name is "25-05-28_2070 Google…

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