Because A free trial thing is blocking the way. No way to x it out or get rid of it.
Welcome aboard our Community, @SomeladyinOhio! Out of curiosity, are you seeing the same thing if you try to access the Dropbox website via a browser on your computer? If not, I’d like to know your storage usage, as it shows here.
Other than that, are you currently logged in to the Dropbox desktop or mobile app? Are you able to view your files normally there? Keep me posted.
