this is sad that dropbox.com has removed the emil URL to send an email to support why was this done?
Hey @Frank P E. - thanks for your post on our Community!
Have you tried navigating to this page to check your support options based on your Dropbox plan?
Let me know and we'll take it from there.
hello —- thanks for your reply ok that link takes me to the ai chat —- there is NO url to email support —- the "your support options → compare plans" indicate that the "family play" which I have has email support —— so if there should be a URL to email support it does not exist for me
Hi @Frank P E., there isn't a specific URL for email support, as each section on the support page has its own 'Submit a request' button you can click, which has an envelope on it.
There you enter the required information, and that would create a ticket to the support team, and you'll receive an automated email reply confirming you sent a message to the team.
You would then get an email from the support team when they review your ticket.
What do you see exactly when you access the support page?
