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I got an email saying my trial ends soon and I'll be charged, but I've already cancelled it.
I just received an email from you regarding a "Free Trial" that will be terminated on May 13th, but on April 13th I've cancelled this trial and received the email confirmation about this, so I thought I wasn't in the free trial anymore, but then this email is sent to me and I don't really know what to do since this should…
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I can't access another Dropbox account, as 2FA is enabled and I don't have the code.
I have a terminated employee I can login to Dropbox account via their email and also change the password easy enough as I have emails rerouted to my email. However, I cannot access due to verification code going to their cell phone number with code. I cannot get this code to access this account. I am the owner of the…
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Where is the URL to send an email to support?
this is sad that dropbox.com has removed the emil URL to send an email to support why was this done?
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I was sent a link to a folder, but I was asked to request access.
This discussion was created from comments split from: Remove "Log in or sign up" Popup when downloading from a shared link.
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Why am I getting requests from strangers to access my private Dropbox files?
Hi, can you explain to me why I receive (and it happened 2 times) access requests from strangers to my private files?And possibly how to remedy this problem so you don't receive any more... Thank you very much...
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I'm not getting confirmation emails, after uploading files via file request.
Hi I see that someone has flagged this too - The same thing has happened to me: I have not been receiving email notifications since the 7th April… My industry uses dropbox daily to share files - I now I feel lost? I have checked my spam, they are not there. I don't believe I have unsubscribed, if I have would I resubscribe…
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I'm not receiving a confirmation email after uploading files to a file request.
I used to get emails every time after I uploaded a file to the request and now I do not. has something changed? I have the basic plan.
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Email Address Privacy Toggle Switch for Shared Folders for Users That Only Have the Ability to View
When you "share a folder" all users of that folder can see all of the other users email addresses. This is privacy issue. If I give 500 people the ability to "view" but not "edit" the folder, I don't want all these people to see the other people's email addresses. There is no reason for them to see them. There is no…
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Is there a way to share a folder with multiple emails at once?
If I want to share a folder with particular email addresses, is there a way to upload the addresses all at once or do i have to grant access one by one? I realize I can send a link by email myself, but don't want to do that.
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I'm being asked for a 6-digit code, but I never receive it in my email.
I can't delete files or changing email as dropbox keep asking for 6 digits code confirmation through my email with I never received. No code is getting through. The problem maybe cuz i accidentally delete my gmail and quickly recover it. I thought maybe the link between gmail and drop box are not acting normal however, i…