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Dropbox Fax keeps saying that the country code I've added is wrong.

Trying to send a fax in dropbox fax, but get the error of incorrect country code. Even though the correct country was automatically detected.

Trying to change the number to start with 00 instead of + made it automatically add a 4 and hence tries to send it to the wrong number.

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Nancy

Thanks for your post, @robert84!

Can you send me a screenshot of said error (while hiding your personal info), so that I can have a look?

Keep me updated.

robert84

Thank you for your quick engagement @Nancy!

Walter

Thanks for the screenshot @robert84 - much appreciated. Does this persist after clearing your browser's cache or on another browser/incognito window?

robert84

Hi Walter!
Yes, same in incognito and edge/chrome.

Hannah

Thanks for checking, @robert84!

Have you previously been able to send a fax to that country?

After investigating a bit, it looks like Jordan is not in the list of countries that we can send faxes to with Dropbox Fax yet, that's why I'm asking.

robert84

Well, I guess that explains it

No I have not sent any faxes before. Haven't seen a fax in 30 years, so I was a bit surprised when our client requested this. Found dropbox fax and hoped it would do the job.

I guess we will regress to snail mail then

Hannah

Got it, thanks for the confirmation, Robert.

I'm sorry that we were not able to help you with your task.

If there's anything else we can do for you, though, don't hesitate to let us know!