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Getting a message that my files will be deleted but I've deleted all my files

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Getting a message that my files will be deleted but I've deleted all my files

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Hi there, @Dawn6525, thanks for joining the Dropbox Community.

Can you please clarify what the message says exactly? Does it say that your account is out of space?

If so, do you perhaps have any shared folders or backup files taking up space in your account?

Let me know what you find!

Hi Hannah,

Here's the message: This is a reminder that your account is currently over its storage limit.

If you don't take action by January 23, 2026 your files will be deleted.

Thanks for that, Dawn.

Did you check the locations I mentioned in my previous reply? And did you find anything?

Hey @Dawn6525, I wanted to chime in here and see if you still need any sort of assistance.

Let me know.