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Updates to How Dropbox Works on Older Operating Systems 💻

Hi everyone! We want to share a heads-up about an update rolling out for Dropbox users on older versions of Windows and macOS. The new simplified version of the Dropbox desktop app lets us continue the extended support of older operating systems while ensuring your experience stays efficient, reliable and hassle-free 🤗.

Here’s What’s Changing

If you’re using Dropbox on:

Windows 7, 8 or 8.1
macOS 10.13 (High Sierra), 10.14 (Mojave) or 10.15 (Catalina)

You’ll soon see a message letting you know that Dropbox is updating how the desktop app works on these systems.

To keep using all desktop app features, you’ll need to upgrade to a more recent operating system (Windows 10 or newer, or macOS Big Sur or newer).

But don’t worry - your files will continue to sync without interruption, no matter what 📁.

What If I Can’t Update Right Now?

If updating your operating system isn’t possible, Dropbox will automatically switch you to a streamlined version of the desktop experience. It still handles the basics - like reliable file syncing - just without some of desktop app features. Of course, you can also continue accessing all your content through dropbox.com or the mobile app.

For more details, including OS requirements and upgrade tops check out this article here.

Thanks for your understanding as we roll out this update. These changes help us keep Dropbox secure and reliable while ensuring your files stay in sync. Got any additional questions? Drop them below, we’re always happy to help 💙.

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Comments

Dell_Dropbox

This is awesome news to hear. we occasionally see people in the community here who are running really old operating systems

amigaforever

Lost the ability to see the app icon in the toolbar with Windows 7 PRO with this latest update.
Is that normal, or do I need to reinstall Dropbox?
What is the last version that syncs with Windows 7 Pro function?

Megan

Hey @amigaforever, thanks for posting here!

I'd suggest a reinstall using this link to see if it will improve the situation. If it doesn't please don't hesitate to let me know.

Keep in mind that to upgrade to the full desktop experience and all its features, we recommend upgrading your operating system to Windows 10 or later.

Keep me posted!