I would like to bring to your attention a concerning practice that appears to affect free-tier users.
Dropbox is not any more secure without external backup.
It has become evident that certain shared folders (which are visible and accessible in read-only mode under a single account) are intentionally excluded from backups and event logging for users on the free plan. This omission makes it effectively impossible to track or recover any changes or deletions, as:
- Backup history is almost not available for free accounts.
- Event and activity logs are retained for only 30 days in the free tier.
- No relevant events or actions appear in the logs, even when changes or deletions are suspected.
This issue has been reported and discussed by multiple users across various forums and communities, with many suspecting that folders are being deliberately hidden or removed in free accounts as a way to pressure users into upgrading to a paid subscription.
