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SyncOperations.plist.lockfile delete

I just received an email from "no-reply" at Dropbox stating...

You recently deleted 3948 files from your Dropbox account. If you want these files back, you can still restore them until 12/12/2025. After that, they’ll be permanently deleted.

These are the files you deleted:

SyncOperations.plist.lockfile and 3,947 files
11/12/2025 12:55 PM using Mac OS X 26.0.1

(link to see deleted files here, which seems legit)

I definitely didn't do this. Dropbox seems to be working fine on all my devices. Is this a phishing attempt?

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Accepted answers

jmur

Thank YOU all. Really appreciate your help on this.

According to the events, after I dropped a legit file into a folder, I followed up 2 minutes later by dropping 3479 files. And the contents seem to be structure files of my Apple address book as well as contacts. That kind of makes sense because my contacts suddenly aren't syncing between my devices any more.

Then it says I deleted them at 1pm and kept adding/deleting from them on until a day later. Very strange.

All comments

Rich

jmur wrote:
I definitely didn't do this. Dropbox seems to be working fine on all my devices. Is this a phishing attempt?

In the email you received, HOVER your cursor over the link, DO NOT CLICK IT, and see what the URL is that it points to. Post the full domain here. You can leave off all the extra bits after the domain.

jmur

Seems legit...https://www.dropbox.com/l/AAFStuCxTmBHjs-uoS8wnaFOQqDak5vBTNw

Walter

Hi @jmur - thanks for the additional info there.

Can you have a look at your events page and let us know how this deletion is logged there?

jmur

Thank YOU all. Really appreciate your help on this.

Then it says I deleted them at 1pm and kept adding/deleting from them on until a day later. Very strange.

Walter

When you say that your contacts aren't syncing between your devices any more, can you elaborate a tad on this @jmur?

jmur

Separately, my icloud contacts between my laptop and my mac mini are off. I've gone through all the typical steps to reconnect them and at one point, I made an archive of my contacts and moved it to DB to transfer over to my other computer. I'm guessing this might have been part of the issue but as far as I know, there we only 2000 contacts and no SyncOperations.plist.lockfile file in it.

Megan

Hey @jmur!

Hm, this might have been the culprit. In any case I'd suggest restoring your files -if you haven't already- and checking them individually from there.

If you need help restoring your content, please let me know and I will be more than happy to assist every step of the way. 😇

jmur

Thanks everyone! Really appreciate all your help!