Child Item

I upgraded to the Dropbox Plus plan but I'm "out of space" when I move files to Dropbox

Dropbox Plan

Free to Plus
Device

HP Laptop
Operating System/Browser (if using the web)

Win 10

Question or Issue:

I upgraded from Free to PLus for more storage however, Dropbox on the computer still shows "out of space" error when I try to move files over to Dropbox. Do I need to update the computer side or what?

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Comments

Walter

Hey @Captain1202 - thanks for using Dropbox and sorry to hear you're having issues with this.

Do you happen to have more than one Dropbox accounts and that you're looking at a different account than the one you upgraded?

What is your account settings page showing in regards to your current plan?

A screenshot of the "out of space" error would also help!

Nancy

Hey @Captain1202! Are you still seeing an error message that your Dropbox account doesn’t have enough space, when accessing your desktop app?

I’d like to make sure that your upgraded quota is reflected on all of your linked devices.