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I accepted an invitation to join Dropbox, and didn't get the extra 500mb.

Hi!

I accepted a email inviting me to register on Drobpbox. On the email it said I would receive an extra 500 MB bonus.

I have completed the required steps but have not yet received my bonus. (sign in, email check and installed the PC app).

I wonder what I did wrong.

I am using a Windows 10 pc.

Has anyone had the same problem?

Thanks

Brasas

Dropbox Plan Basic

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brasas_silverio

@Nancy

And I just replied to the email

Thanks

All comments

Megan

Hi @brasas_silverio, sorry to hear about that.

In any case I'll be more than happy to have a closer look, and see what might have caused that. Is it okay if I reach out to you via email, in order to investigate further?

Let me know more!

brasas_silverio

Hi Megan , of course you can contact me. My email is [removed per Community Guidelines]

Thanks

Nancy

Hi @brasas_silverio! Please reply to my email, whenever possible, and we’ll go from there.

brasas_silverio

@Nancy

And I just replied to the email

Thanks

brasas_silverio

Thanks to the Dropbox Support Team! @Nancy