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My account currently shows 2 GB total. My Referrals page shows 7 GB of earned bonus space, all from permanent (non-promotional) sources: Camera Uploads: 3 GB (June 2012) 4 completed referrals: 2 GB (2010–2023) Simple Tasks (Mailbox, Twitter, feedback): 2 GB (2012–2014) Getting Started (desktop + mobile): 500 MB (2010,…
At least 15 years with dropbox, I remmember I used to have more than 10 gb possible more than 15gb of storage with free account thanks to recommendations, missions, and other promotions that let me try and dropbox capabilities. Many years using 2tb plan I needed pause the cloud service. My surprise is that now I only have…
I referred a new user who successfully created a brand-new account on a separate, unique machine. However, the status returned “Ineligible” denying me the bonus space. From my search, I suspect it could be because of an active VPN in the user]s lap top computer. I am requesting for a review of the referral status for this…
Hello Dropbox Team,I recently sent out referral invitation links to two separate friends/colleagues. They both registered their brand-new accounts from their own separate households, completely different internet connections, and unique hardware devices that have never run Dropbox before.Despite following all guidelines…
Hello, I recently invited a friend to join Dropbox using my referral link. They successfully created a new account, verified their email address, and installed the Dropbox desktop app on their computer for the first time. However, the referral status in my account is now marked as "Ineligible". We did not violate any…
"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
Hi - I am a long time Dropbox user and just referred my girlfriend. She used the link to register using her email address, and she installed the desktop app on her own laptop but the status of the extra storage for my referral says "Ineligible". We do live together and are on the same network, but she has her own computer…
I referred my son and daughter using my Dropbox referral link. My son created a new Dropbox account, installed the Dropbox desktop application on my old PC (which I no longer use) and signed in, but the referral now shows as “Ineligible”. I think I had previously used Dropbox on this PC, although my son has his own…
Hi, there. I referred a new Dropbox user through my referral link. The user created a new account through the link, verified the email address, and installed and signed in to the Dropbox mobile app. My referral page states that the referred user must “create a Dropbox account and install the desktop or mobile app.”…
i cancelled the "trial" I never asked for and NOW can't get support. This is unacceptable - Dropbox support told me I would be fine - see below and now I am completely unable to do anything unless I purchase a yearly upgrade??? FIRST COMMUNICATION: Issue details: I have 2 dropbox accounts. I have [removed] and [removed]…
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