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"Hello Dropbox Team, I sent a referral link to my Mom. She mistakenly signed up and logged in using my computer first, which triggered the system to mark the referral as 'Ineligible'. However, she has now moved her account to her own unique computer and verified her email address. Could a moderator please look into this…
I recently referred two of my students using my Dropbox referral link. They created a new Dropbox account, installed the Dropbox desktop application on their laptops and signed in, but when I logged in to check, they are referred to as “Ineligible”. Also, a bunch of other previous referrals were marked as ineligible as…
Hi - I am a long time Dropbox user and just referred my girlfriend. She used the link to register using her email address, and she installed the desktop app on her own laptop but the status of the extra storage for my referral says "Ineligible". We do live together and are on the same network, but she has her own computer…
I recently invited my colleagues to install dropbox, but it is marked as ineligible. it is different email, different pc, and definitely new PC/laptop. I have attached the screenshot as per below [Removed as per Community Guidelines]
I recently send the referral code to my friends , but the status still "Waiting to install" , the installation setup is already completed by desktop app and mobile app. Kindly advise i really appreciated.
I referred a new user who successfully created a brand-new account on a separate, unique machine. However, the status returned “Ineligible” denying me the bonus space. From my search, I suspect it could be because of an active VPN in the user]s lap top computer. I am requesting for a review of the referral status for this…
At least 15 years with dropbox, I remmember I used to have more than 10 gb possible more than 15gb of storage with free account thanks to recommendations, missions, and other promotions that let me try and dropbox capabilities. Many years using 2tb plan I needed pause the cloud service. My surprise is that now I only have…
My account currently shows 2 GB total. My Referrals page shows 7 GB of earned bonus space, all from permanent (non-promotional) sources: Camera Uploads: 3 GB (June 2012) 4 completed referrals: 2 GB (2010–2023) Simple Tasks (Mailbox, Twitter, feedback): 2 GB (2012–2014) Getting Started (desktop + mobile): 500 MB (2010,…
Hello Dropbox Team,I recently sent out referral invitation links to two separate friends/colleagues. They both registered their brand-new accounts from their own separate households, completely different internet connections, and unique hardware devices that have never run Dropbox before.Despite following all guidelines…
Hello, I recently invited a friend to join Dropbox using my referral link. They successfully created a new account, verified their email address, and installed the Dropbox desktop app on their computer for the first time. However, the referral status in my account is now marked as "Ineligible". We did not violate any…
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