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Hi, I permanently deleted some files from my Dropbox but it’s still saying I’m using 9.18gb of 2gb. I’m not using anywhere near that much - in fact I’m only using less than a quarter of a gigabyte. I don’t have any backups and files are not being shared with me. Can anyone help me with this issue?
Title: Account shows 9.12 GB of 9.25 GB used, but all files, photos and deleted files are empty Hi there, I'm having the same issue as the thread "Dropbox is saying I've used up all my quota when I haven't" from @GaHe , so wanted to raise my own case in case it helps the investigation. My account is on Dropbox Basic and…
At some point I turned on backup, and now find my account over the 3T budget. So effectively DB has stopped working. The problem is that I have no memory of what computer is backed up. I've disconnected all but two. There seems no convenient way from the web app to turn this off or delete the backup. Neither of the…
I recently accepted an invitation to a shared folder from another user and now that's the only folder I see on my account. I had close to 1 Gig of files which are no longer visible
According to Dropbox, I am over my 7,7 GB limit. I killed the subscription because no one in my orbit uses Dropbox, and its expensive. But then I had to download all of my files on to my hardrive. Problem - not enough space. So I have half my files on my hard drive. I moved these across to external. Then I started…
I'm using a Mac with MacOS 26 (Tahoe). I recently accessed my Dropbox folder for the first time in a couple of years, and I got a message that I'm using more than my quota of Dropbox storage. I dug around some more and found that the entire Documents folder on my Mac has been uploaded to Dropbox. I never intended this to…
Hello, I'm trying to remove myself from a shared folder that I don't own in order to free up space in my account. The help page I referenced says that the best way to remove myself temporarily is to click on the three dots of the folder and choose delete. However, when I try to do that, it says that doing so will delete…
I have no files in my dropbox yet still keep getting messages saying im over the limit and need to buy more storage. how the ****** do I stop this. I never asked for dropbox. it was forced on us.
Dropbox Plan Free Device Mac Operating System/Browser (if using the web) macOS Dropbox App Version (if using the app) Question or Issue Like many users I am getting the Team Storage error 2.65 gb of 2.0gb and I can't do anything to correct the error. I am the Admin btw. I have deleting all of the files that I have on line,…
Hello, Dropbox Team: I recently recommended a colleague to sign up for Dropbox. She's a new user and accepted my referral, downloading the app on her computer. However, my referral status marked as ineligible. Also, her account only has 2GB of storage space without additional bonus 500MB. Could you please help resolve this…
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