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Can we delete more than 1000 files in one go?

Hi,

I would like to be able to delete more than 1000 files in one go. If I select 1500 or 2000 or 3000 files to download I'd like to be able to delete all those files too in one go. It would make the process of downloading and deleting files a lot easier.

Thanks

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Neal

Hi @tc19

Thank you for reaching out to us about this. Am I right in saying that you're attempting to delete over 1000 files via your browser?

I believe it's possible to delete more at once via the desktop app. Could you try giving that ago and letting me know how you get on?

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Nancy

Hey @tc19, thanks for your suggestion.

Do you mind clarifying which Dropbox platform you’re referring to exactly? Are you talking about the Dropbox website/mobile app/desktop app?

If you’re getting an error while selecting a large number of files and trying to delete them, feel free to send me a screenshot of it, as well.

Keep me in the loop.

tc19

Hi Nancy, Thanks for responding so quickly.

I am referring to the Dropbox website. When I select "All Files" and then choose a large number of files (more than 1000) to download that is not a problem When I then want to delete the same files that I downloaded the Delete option is disabled.

tc19

Hi Nancy,

See this screen shot for reference.

tc19

Hi Nancy,

Also, when I hover over the disabled Delete options I get this:

Neal

Hi @tc19

Thank you for reaching out to us about this. Am I right in saying that you're attempting to delete over 1000 files via your browser?

I believe it's possible to delete more at once via the desktop app. Could you try giving that ago and letting me know how you get on?

tc19

Hi Neal,

Thanks for replying. Yes, I am trying to delete more than 1000 files via the browser interface.

I'll give it a go from the desktop app when I have a chance, but I'd still prefer if the browser interface allowed me to do the same.

Neal

Hi @tc19,

I completely understand but I believe it's actually a performance limitation of web that is the issue.

Let me know how you get on!

Walter

Hey @tc19 - did you get the chance to try this out from the desktop app instead of the web?

caedric95

Yes, that would be really helpful. Deleting more than 1000 files at once would save a lot of time!