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I got a message, 'You removed your access to the shared folder', how can I get it back?

Hello & HELP!!!!!!

My events page says I removed access to the shared folder Julie although I am the only one who could see this folder (I have reached out to my co-workers) and I wasn't even on my computer yesterday when it says I removed access.

There was 25 years of information in this folder that I DESPERATLEY need access to. Please advise as to how I can recover this folder......please, please, please!!!

Thank you!

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Jay

Hi @Fullback_rugby, thanks for bringing this to our attention.

It sounds like you were a member of a shared folder on which you were removed as a member, most likely by another member of the folder.

In order to regain access to the shared folder, you would need to contact the owner of the folder for them to invite you back to the shared folder.

If you have any further queries, feel free to message back.

Fullback_rugby

Hi Jay,

I spoke to my employer (as he would've been the one who maybe created it) and he could not see the folder to send me an invite to be able access it again as under the "All Files" section shows only I had access to it.

I have over 25 years of files in this folder that I did not remove myself access from, PLEASE....I am begging for help to be able to regain access to it.

Thank you,

Jay

Could you ask them to check the shared tab on the Dropbox site to see if they can invite you as a member to the shared folder?

Fullback_rugby

Hi Jay,

I checked and the folder "Julie" is not visible to him.

This Folder is urgently important....it has all of my personal financial data, pictures, everything for the last 25 years of my life and I am begging for help and if someone can please call me [Removed as per Community Guidelines]

Jay

Unfortunately, even our support team wouldn't be able to recover the shared folder, as it was fully removed from your account.

If you have any other machine on which your Dropbox account hasn't synced, you might be able to recover the files from there.

Alternatively, there might be some recovery programs that might be able to restore deleted files on your computer.

Fullback_rugby

How does it even happen??? This is ridiculous, I didn't even remove the access, I wasn't on my computer. It should still be visible in some way....I can provide you access by way of my employers login credentials to try to help me find it and fix it, he authorized me to give them to you??? I am literally bawling right now and I need to speak to someone to try to fix this.

Jay

I understand your concern regarding the missing shared folder. Unfortunately, there aren't any options from our end to assist, as we wouldn't be able to recover a folder if your access was removed from it.

We can only recommend attempting to locate someone who is still a member of the shared folder in order to re-invite you back to it.