Hey-
I accidentally deleted my Dropbox workspace. Is there any way to recover or restore it?
I've logged in with my old credentials and there is no "restore files" (at least that I can find.)
Thanks.
why4d wrote: I accidentally deleted my Dropbox workspace. Is there any way to recover or restore it?
What do you mean by your Workspace? Are you referring to your files or your entire account?
Hi @why4d, thanks for the info.
On top of the info requested from @Rich, do you see any information on the events page or deleted files page?
This will help me to assist further!
The events page and the deleted files page are empty. I've emailed someone I think is a member of the Team Space and asked them to add me back. If that doesn't work I guess I'm screwed.
My entire Team Workspace account.
why4d wrote: I've emailed someone I think is a member of the Team Space and asked them to add me back.
I've emailed someone I think is a member of the Team Space and asked them to add me back.
Am I correct is assuming that you're referring to another person's Business team account, that you were previously a member of that account, and that you've been removed as a team member from that account?
It's my business team account. I deleted the Team Workspace. I'm hoping that other team members still have access and would be able to add me back to the workspace.
Hey @why4d, one more question while we're trying to understand what happened here.
Were you a member of a team, or the team admin?
If the latter, then keep in mind that if you deleted the team account, the content that you had there is not restorable. Also the team would have been disbanded, so I don't think old members would be able to help.
Was it a paid team, or not?
Hi, Yes, it was a paid team. I don't think I was the admin, but I won't know for sure until 9am E.
I was just billed today infact.
If you weren't the team admin, you'd need to reach out to them and ask them to re-invite you to the team @why4d
Have you tried getting in touch with them yet?
As for the charge you mentioned, are you referring to the same paid team account?
Hi Walter, the charge was for this team account - 3 licenses. The person I emailed is 6 jours ahead of me and should be seeing my email about this issue shortly. Is there data recovery available for paid tram accounts?
So this means that the team account is still active and that you were somehow accidentally removed from it - would that sound correct @why4d?
If that's the case, your team's admin should be able to restore your (files and) account back to the team from their end.
I’ve heard from my colleague and it looks like I was the admin and that I’ve deleted the Workspace entirely. Is there any other way for me to get my files restored?
I see, thanks for the clarification @why4d. in that case, may we reach out via email to have a further look internally at this point?
why4d wrote: Is there any other way for me to get my files restored?
Is there any other way for me to get my files restored?
You need to contact support and ask for help - http://www.dropbox.com/support HOWEVER if you have totally deleted an account recovery isn't possible.
If you haven't you can see it at http://www.dropbox.com/events and http://www.dropbox.com/share to rejoin any.
