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I can't add a third signer when sending a request via the Signatures tab.

Hi,

I have the same problem and have tried with a different browser and even incognito mode on my current one.

When I try to enter a third signer/receiver of a PDF-file which I want to be signed - a message appears that only two signers is possible.

I have done this hundreds of times and have never had the above problem.

Thanks in advance.

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Jay

Hi @Arthur79, thanks for bringing this to our attention.

Are you using the Signatures page on your Dropbox account, or creating it via the Dropbox Sign page?

This will help me to assist further!

Arthur79

Hi,

I am using the Signatures page on my Dropbox account.

The funny thing that I have used it with three signatures many times and even earlier this week. But suddenly it doesn´t work.

Don´t understand what I am doing wrong!

Walter

Thanks for the clarification @Arthur79 - much appreciated.

Can you please send us a screenshot of the exact error you're getting and clarify the Dropbox plan you're on and if you're using a Dropbox Sign plan as well?

Arthur79

I am using the Dropbox Basic.

The screenshot is in swedish but hopefully you get the picture of what is wrong.

Nancy

Thanks for the screenshot, @Arthur79! As a test, can you please try to send a signature request via Dropbox Sign instead and let me know if you’re experiencing a similar behavior?