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I'm trying to move a shared folder, but it's getting copied instead.

I am trying to move shared folders, not created by me, I was told this is possible without affecting the content or other users.

However when I try to move a shared folder it duplicates in the place of destination as a non-shared folder, and stays in its original place.

Had anyone had this problem and found a solution?

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Nancy

If you right-click on the folder instead, select “Move” and then, paste it in the desired location, do you still see the same result?

Are you trying to move the folder to a separate Dropbox account of yours, by any chance? If yes, then this could be expected as per this point.

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Rich

Ludwig_DB wrote:
However when I try to move a shared folder it duplicates in the place of destination as a non-shared folder, and stays in its original place.

It sounds like you're copying, not moving, the folder. What's the exact process you're following?

Ludwig_DB

I am dragging the folder with the mouse on my iMac.

Nancy

If you right-click on the folder instead, select “Move” and then, paste it in the desired location, do you still see the same result?

Are you trying to move the folder to a separate Dropbox account of yours, by any chance? If yes, then this could be expected as per this point.

Ludwig_DB

Thank you Nancy, it works now 😊

I am moving within the same account, to a non-shared folder.

Theresa

Hi @Ludwig_DB and welcome back to the Dropbox Community. My name is Theresa and I am a Community Manager here at Dropbox HQ 👩‍💻.

I am glad to see that you successfully shared a folder with Dropbox. Separately to that, I always enjoy connecting with our members and learning about the creative ways they use Dropbox every day 💙

If you're up for sharing, I’d love to hear how you use Dropbox 💡 Your insights could inspire helpful tips for others or even spark fresh ideas for our internal team. Who knows, you might just help someone discover their next favorite feature 🤗

T 😺 (Dropbox Community Manager)