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Capture update

Thank you for being a valued Dropbox Capture user. After careful consideration, we’ve decided to discontinue Dropbox Capture on March 24th. Please note that you’ll still be able to use the screenshot tool through the Dropbox desktop app.

After March 24th, you will no longer be able to create new screen recordings, audio clips, GIFs, or videos using Capture. The Capture desktop app—and Capture via web access—will no longer be available.

Good news: We’re continuing to add new screenshot functionality within the Desktop app. On March 24th, you will be able to use the screenshot tool to capture the exact part of the screen you want to send. You will be able to add extra emphasis to your screenshots with text, shapes, drawings, and arrows.

We understand that your content is important, so know that you will not be losing any of your existing Capture images and videos. To learn more about this change, please read this article.

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Comments

ZGM

Well, I guess it's good to see Dropbox "focusing" on core products but this is still disappointing (and a very short timeline) considering there are numerous features of the Capture app that we were making heavy use of, including the GIF creation and simultaneous screen+camera recording, neither of which seem to have any equivalent within other Dropbox tooling.

Capture's Collections view will also be a loss, since it was an easy way to point folks to a swath of training videos, etc. in a less-cluttered interface that wasn't just "here is a folder of videos to watch" 😕

davemccourt

This is very disappointing news

Mark

Gutted

smilingtim

@Amy-- I can't begin to tell you how useful Capture has been to me and my coworkers over recent years. I have been super grateful for this tool! I don't know if we can get a crowd of voices on here to say "don't do away with Capture" to change someone's mind, but I am super sad to see this amazing resource lost as part of the Dropbox system. Please reconsider!

Kuzz

Incredibly disappointing. Having moved away fully from other services like Loom because we enjoyed so much the integration of Capture into our Dropbox service and having a lot of tools we needed all in one place, this is very sad news to hear.

Donadioj

I am also very disappointed. I stopped in my tracks when I read the email and cried Oh no! out loud. Dropbox Capture is such a useful tool, especially for project management. Its ease of use in sharing and embedding screencasts for troubleshooting is critical to me. I would most certainly be willing to pay more for the service.

lovarzicollab

This is very sad news for us. We moved away completely from Loom and it was working great using capture to do screen recordings and create SOPs and trainings. We now have to go out buy Loom again. May be time to revisit if its worth keeping DropBox membership or move to cheaper service solution. Why not reduce subscription price if you are taking out this key feature? What a shame!

twitters1979

I don’t think Dropbox realizes the added value that Capture has consistently provided in many environments. In my opinion, this is a significant step backwards and even a breaking point for customers who will start looking for alternative solutions. It seems unwise to remove Capture, as it will be a huge disappointment for many and will not go without consequences. Please reconsider

Rip_Surf

I will miss this feature so much. It was so much part of my daily process. Gutted

guillermoviejo

This is really disappointing, Capture was one of the tools that we used the most on our company, and one things that made us use Dropbox from the beginning, we will search for other storage provider.

Chrisonline

This is very sad and hope dropbox will reconsider.

smilingtim

Great comment -- yes, the value of the Capture service is so significant for my use I would also be willing to pay more for the service

JSati

Capture was the one feature of Dropbox I enjoyed using for its ease, functionality, and features. We used it daily to create clips and images that actually made our work better. Whatever it means to focus on your "core products," dropping a useful tool that actually works is shortsighted. You'll probably just continue to complicate Dropbox to the point that we drop it altogether. We already have issues with the complexity of a product that seems over designed and increasingly impenetrable. Stop adding more AI telling me what to do.

stevohere

Respectfully, the "good news" followed by a list of banal and redudant features is giving Lumen supervisor on a "severed" floor. Capture added unmistakable value to my Dropbox subscription. Value that strengthened my resolve to stick with Dropbox when virtually everyone is doing cloud storage. Kindly, reconsider ditching this powerhouse tool for business. Thanks!

Rip_Surf

Apart from the alternative offered by Dropbox (which I don't think is a satisfactory solution), what other alternatives can we users have to replace Capture?

I'm on macOS and have tested it for the time being:

● Awesome screenshot :
👎 The software is really convincing, but the subscription fee is absolutely ridiculous.

● Flameshot :
🤔 Open source, but no video capture. That said, for video I can simply use the macOS system.

I'll keep looking....

AnIgnorant

Hope Dropbox keeps it alive

Dubloons

This is terrible!

Mark

Rip_Surf wrote:
I'm on macOS and have tested it for the time being:

I've been trialling Zappy which is quite cool

pthorup

😭

Rip_Surf

Nice pick!
You have to create a ZApier account but the app is quite cool I agree!

Rip_Surf

I've tried Capto.

Nice all in one app, maybe too much stuff, cheap.

Mark

For me its not so much the video recording I'm after its more around markup of screenshots. THATS the bit I'm struggling to find something for.

davemccourt

Thanks Rip_Surf. Just bought that especially as it was on offer with 50% off. Seems pretty good!

iviansur

What a loss—one of the most convenient screen-capturing tools out there. Is there any chance the Dropbox team might reconsider this decision?

Mark

iviansur wrote:
Is there any chance the Dropbox team might reconsider this decision?

They have never ever changed minds about sunsetting a product before that I am aware of.

I'd bet my house on it disappearing - especially as its already started being (badly) integrated into the desktop client.

lajward

Capture was one of the most valuable tools I've ever had stolen. As a genealogist, I take screenshots of records and images daily.

This sucks, and I'm so put off that I'm looking for another backup tool that has screen capture.

I tried ShareX, and while I like it, I'm having some issues with file naming (the date format doesn't work).

BRING BACK DB CAPTURE!!

JasonVH

I agree. This decision actually devalues my Dropbox subscription, and this news is frustrating, to say the least.

apcreates

Loosing Capture is a huge disappointment ! It was my go-to method of sharing deliverables with clients through a quick video recording (or screenshots), and it was one of the last few features that was keeping my on a subscription plan. I now might have to look at moving everything away from Dropbox. (been an active user since 2013)

apcreates

Same here! Unsure if I need dropbox at this point. Probably better off moving things to Google Suite since I'm paying for that to get cloud storage and integrated AI features . Might have to follow suite in purchase Loom for video recording to make demos for client work/walkthroughs.