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Nothing happens when I click on the "Create" button to open a file request.

I have been trying for a couple of days to create a new file request but it's not working. Once you click 'Create' the thinking spinning wheel never completes.

Tried different folders, tried over multiple days. Google Chrome. nothing...

It wont let me link to a screenshot sorry

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File Requests

Developer

Closed - Not for right now

Accepted answers

funwin

I have gone back in today and it's working again. Same Chrome browser. So what ever it was over the last few days has fixed itself.

Thanks

All comments

Nancy

Thanks for your post, @funwin.

Does the same thing happen on different browsers, or even, an incognito window?

You can attach your screenshot here by clicking on the camera button that’s located in your message box.

Keep me in the loop for any updates.

funwin

I have gone back in today and it's working again. Same Chrome browser. So what ever it was over the last few days has fixed itself.

Thanks

Walter

Glad to hear it's back up and running and thanks for keeping us in the loop too @funwin

Let us know if anything else comes up.

Theresa

Hi @funwin , I'm glad to see here that you were able to create a file request 💌.

I’m Theresa a community manager here at Dropbox, and I always enjoy hearing all the creative, clever ways our community members use Dropbox every day 🙌.

If you're open to sharing, I’d love to listen to your Dropbox story and of course, I’m here to help if you have any questions along the way 👩‍💻.

T 😺(Dropbox Community Manager)