-
I'm not getting confirmation emails, after uploading files via file request.
Hi I see that someone has flagged this too - The same thing has happened to me: I have not been receiving email notifications since the 7th April… My industry uses dropbox daily to share files - I now I feel lost? I have checked my spam, they are not there. I don't believe I have unsubscribed, if I have would I resubscribe…
-
I'm not receiving a confirmation email after uploading files to a file request.
I used to get emails every time after I uploaded a file to the request and now I do not. has something changed? I have the basic plan.
-
How can my client send me files larger than 5GB, if they don't have a Dropbox account?
I have dropbox plus account. My client does not have a dropbox account. Nor does he want one. How can he send me files that are 5gb and up? I'm always getting hit with the 2gb limit. I'm in video production and 2gb files are nothing. We work with files that range from 2gb to 50gb. We don't want to make our clients open…
-
I sent a "File Request" to a free account, but the person can't send me large files.
I have a 2TB Pro plan, and I'm sending a "File Request" to a friend which has a free account, but he still can't upload files larger than 2GB in that shared link. And even then, that goes against his free quota. What am I doing wrong? How can I have him upload larger than 2GB files at once against my quota, not his?…
-
Tell Us How You Use Dropbox
No two people use Dropbox in exactly the same way. Some of you rely on it every day for work, others for school, creative projects, or keeping life organized - and we love that. We’d love to hear how you’re using Dropbox today - is it something you use once in a while, is it part of your day to day, are there any features…
-
Can we create a file request for multiple users?
Is there a way to create a "generic" document request that will allow multiple users to submit documents to our team without our office having to create a separate request for each end user. What we are looking for is having a link on our intranet that will allow colleagues to submit forms and documentation that our team…
-
File request looks and acts differently
Device Android Question or Issue Within the past 6 months, has Dropbox changed the way users upload files through file requests? It seems way more difficult now. The screen acts like we are on a computer. I have to choose the option to upload from computer. Then I have to find my camera. Lastly, I have to actually keep the…
-
Someone uploaded 286 GB to my file request but I can only access 103 GB
Device Mac Studio Operating System/Browser (if using the web) Mac OS 15.6.1 Dropbox App Version (if using the app) 238.4.6305 Syncing Status Your Files are up to Date Question or Issue I asked for a File request. When I checked in my dropbox folder it was 103 Gb. The folder size was not increasing anymore, so I thought it…
-
Best way to collect client uploads in one Dropbox folder and sort by client and date
I’m looking for some guidance on the best way to set up a streamlined upload flow for multiple clients. Goal I’d like to have a single upload point (for example, one shared link or form) that allows multiple clients to upload files without logging in. Ideally, when they upload: * They provide their email address or name *…
-
Files not showing up in File Requests folder
Device Dell Operating System/Browser (if using the web) Windows 10 Pro Question or Issue I set up a File Request for members of our alumni group to upload reunion photos and I received several emails from Dropbox that various photos had been uploaded, but when I tried to view them in Dropbox only photos from one of the…