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I can't access someone else's folder due to lack of space?

I get a message to join a folder of an association.

When I click on that I get the message that I don't have enough space while I only use 1.94 GB of my 6.75 GB.

I keep getting the message to upgrade to more space.......

My available space is 6,75 GB but that doesn't matter because it's the map of someone else!

If I click on "Lid worden van map" I get message below................

Who knows the solution for that............

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Rich

Melancho wrote:
My available space is 6,75 GB but that doesn't matter because it's the map of someone else!

It does matter, actually. When you accept a shared folder, you receive your own copy of that folder in your account, so you need to have enough available space in your account before you can accept that folder.

https://help.dropbox.com/storage-space/storage-space

If you only need view access to the folder, ask the owner to send you a shared link instead. You'll be able to view and download the content without impacting your own account.

If you need edit access to the folder, then you'll need to upgrade for more space before you can accept it.

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Melancho

I want to remove something in my message but it looks as impossible.............🙄

Sorry, I could solve it I see and have done that.

Rich

Melancho wrote:
My available space is 6,75 GB but that doesn't matter because it's the map of someone else!

https://help.dropbox.com/storage-space/storage-space

If you only need view access to the folder, ask the owner to send you a shared link instead. You'll be able to view and download the content without impacting your own account.

If you need edit access to the folder, then you'll need to upgrade for more space before you can accept it.

Melancho

Thank you very much Rich for your answer!

But what a stupid construction is that, it's only for to get extra money for dropbox......🙄

Rich

It's actually in place to prevent people from stacking accounts to gain unlimited space.

jrb1tx

So even though Dropbox has 1 copy of the file, our group of 30 people in a group have access to it, so we all have to pay Dropbox the full price of storing it? That seems like fraud.