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How do I retrieve my pictures and videos?

How do I retrieve my pics and Vids. Haven't logged into Dropbox in awhile went to get a Pic and all of my vids and pics from years are gone. How do I retrieve them.

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LOL

Accepted answers

Walter

Do you see any signs of the missing files in the deleted files page or the events page then @DIABLO25?

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Mark

How long ago is it since you logged in @DIABLO25?

If its over 12 months I'm afraid the files are not recoverable after being removed for inactivity.

DIABLO25

I last logged in over the summer and when I did then they were there... before that it was over 3yrs and all my pics were there. For some reason this time all pics and vids are not there. What can I do to get them or were are they.

Megan

Hey @DIABLO25, thanks for posting here!

Is it possible that you accidentally created a new account, under a different email address?

Can you check on your end, and let us know?

Keep us posted!

DIABLO25

Same email

Walter

Do you see any signs of the missing files in the deleted files page or the events page then @DIABLO25?